Easter Seals Jobs

DoD8570 IAT Level II (eg: Sec+)

SECRET CLEARANCE Required

Key Responsibilities:

• Provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals.

• Act as a primary point of contact for incoming support requests.

• Deliver technical support, training, and implementation of ELMR systems.

• Test, tune and program Motorola based ELMR radios as needed.

• Plan, manage, and coordinate the inventory, storage and distribution of radios.

• Coordinate with the Regional ELMR Manager/Assistant Manager in the development of talk groups.

• Configure Radio Set Identifiers (RSIs) and troubleshoot radio subscriber units and/or network configurations.

• Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance.

• Escalate issues to Advanced Services and the Management team as appropriate.

• Report updates, discrepancies, outages or issues to management.

Requirements:

• 1-3 years' experience in supporting ELMR, Motorola radios or equivalent experience.

• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal

• Demonstrate initiative and be results oriented with flexibility and tenacity

• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances

• Ability to work in a dynamic cross-organizational team environment

• Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms.

• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus

• Physical demands associated with this position may include extensive walking (including stairs) throughout offices and between buildings. May require use of personal or Government vehicle to drive to local and/or remote office locations.

Additional Information:

• Be able to maintain awareness during scheduled working hours.

• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)

• Able to lift up to 15 pounds.

• Excellent verbal and written communication; good command of the English language

• Execute tasks independently and work as a team.

• Learns and memories routine tasks.

• Strong organizational, grammar, business correspondence, and self-management skills

• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities.

DVSBenefitGuide2023 (2).pdf (https://allegiscloud-my.sharepoint.com/:b:/g/personal/jsteward_teksystems_com/EVQiAmIGy6NFkXQx8SwkBKYBo4JlMZSfC2CFMxcxij6UcQ?e=uatfOW)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.