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Job Information

The Institute for Family Health PATIENT SERVICES REP 421 in Kingston, New York

PATIENT SERVICES REP 421

Job Details

Job Location

Kingston Family Health Center - Kingston, NY

Position Type

Full Time

Education Level

High School

Salary Range

$17.73 - $17.75 Hourly

Travel Percentage

Negligible

Job Shift

Day

Job Category

Health Care

Description

Summary:

Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing including charge documents is cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.

Requirements:

  • Schedules patient appointments in Epic system.

  • Makes reminder and no show calls, and provides schedule information to the practice.

  • Prints, schedules, and confirms appointments.

  • Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.

  • Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.

  • Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.

  • Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.

Qualifications

Experience and/or Skills

  • Computer literacy with proficiency in MS Word, Excel, and PowerPoint.

  • Demonstrated organizational, interpersonal, oral and written communication skills and the ability to handle multiple assignments at any time

  • Ability to generate, interpret and analyze data from multiple sources

  • Bilingual Spanish/English a plus.

  • Demonstrated experience in case management field a plus.

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