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Arizona Department of Economic Security Public Safety Dispatcher in Bullhead City, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6704879

Mohave County Sheriff\'s Office is currently recruiting for a Public Safety Dispatcher.

\ Performs entry level work involved in simultaneously operating a multi-channel radio console, computer terminal, 911 mapping and multi-line telephone while maintaining a computer aided dispatch system, receives and transmits information and transmits messages and instructions to law enforcement response personnel within policy and procedural guidelines. In a learning and training capacity, an employee will assist and perform (as level of understanding and experience increases) in any or all of the examples of work performed by a Public Safety Dispatcher Senior.\ \ REPORTS TO\ On-the-job training is performed under immediate supervision of a higher level of authority; however, as skill and experience are gained in fulfilling routine duties, increasingly independent action and decisions in accordance with established policies and procedures may be authorized.\ \ SUPERVISION EXERCISED\ May oversee and assist newer employees with proper guidance and direction when necessary.

Essential Job Functions

  • Receives, evaluates and prioritizes calls from citizens reporting emergencies or problems.
  • Communicates with caller until information is fully understood.
  • Calms and counsels distraught and irate callers in emergency situations.
  • Efficiently informs Sheriffs personnel, and/or responding entities of the nature and location of the problem.
  • Dispatches appropriate units to emergency scenes.
  • Communicates streets, address and locations to units in the field.
  • Assists unit in determined best route as necessary.
  • Maintains contact with officers.
  • Responsible for accurate data entry in local, in-house, state and national criminal justice records systems.
  • Knowledge of the 911 system, how to obtain caller location and decipher such data to usable information for field units.
  • Knowledge of all security regulations as to use of and distribution of all information obtained via criminal justice terminals and equipment.
  • Monitors and recalls immediate locations and assignments of public safety personnel.
  • Sends and receives messages via criminal justice computer system.
  • Responsible for the security and confidentiality of criminal histories and other sensitive information received in the communication center.
  • Maintains logs pertaining to calls for service, time and disposition of calls and field unit status.
  • Conducts periodic checks of equipment to assure proper functioning.
  • Keeps informed of County geography, street locations, patrol districts and other agency boundaries.
  • Maintains reference materials and keep informed of basic laws, codes, ordinances, Sheriffs Office regulations, policies, procedures, organizational structure and functions.
  • Accuracy, speed and efficiency in researching multiple systems and distribution of data/information to a multitude of requestors.
  • Communicates and acts in a professional manner with the public, co-workers, and work contacts.

SECONDARY JOB FUNCTIONS

  • Performs related work as required.
  • Performs special assignments as requested.
  • Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures.
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