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Central Texas College Coordinator Student Services-Restricted to current employees in Killeen, Texas

Coordinator Student Services-Restricted to current employees

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Please see Special Instructions for more details.

"restrict to current CTC Employees"

Posting Information Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Coordinator Student Services-Restricted to current employees

Department Student Services

Campus Central Campus

Location Central Campus

FLSA Exempt

Full Time/Part Time Full Time

Summary of Position

Student Services liaison. Responsible for various student services functions such as maintaining

designated codes in the Colleague student system, enrollment reporting, providing technical support to student services end users, assisting with the implementation and troubleshooting of student-services related software, advising Academic Fresh Start applicants, researching student issues and coordinating with applicable departments in an effort to resolve, and assigned to special projects. Responsible for graduation ceremony logistics. Coordinator is expected to function independently with minimal general direction and review.

Minimum Required Education

Associates Degree from a nationally, regionally or identified at the state level accredited institution of higher education in Information Technology or related computer science field from a U.S. regionally accredited college is required.

Minimum Required Experience

Four years administrative experience in student services higher education, working for a dean or

at a compatible level. Prefer two years of experience in using technology such as Colleague or document imaging.

Required Knowledge, Skills and Abilities

  • Proficient in MS Word, Excel, and Power Point.

  • Ability to learn new software programs and utilize existing college supported software such as Colleague.

  • Must have good analytical, problem-solving skills; above average attention-to-detail.

  • Working knowledge of higher education processes with emphasis on customer service.

  • Excellent written, oral communication skills; and interpersonal skills.

  • Ability to establish and maintain effective working relationships with faculty, staff

  • students and external contacts.

  • Working knowledge of higher education processes with emphasis on customer service.

  • Ability to communicate in a courteous, professional, and cooperative manner with

  • staff and students, and to maintain patience and understanding in stressful situations.

  • Must be able to handle sensitive matters.

  • Ability to set priorities, meet deadlines and multi-task.

    Salary 1J/Per Salaried Pay Scale

    Hours Full-time, indicate working hours - Mon-Thur 7:30-5:30 Fri 7:30-11:30

    Posting Detail Information

    Other Information

This position requires the ability to multi-task and work independently.

Must be able to work overtime and nonstandard CTC hours as needed.

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