Job Information
Ketchikan Indian Community Small Business Advisor in Ketchikan, Alaska
General Information
Job Title: Small Business Advisor
Contact: Human Resources, (907)228-9316
Date Posted: 11/07/2024
Location: Planning Department
Compensation and Hours
Minimum Salary: $27.03/Hour
Maximum Salary: $40.55/Hour
Type of Job: Full Time
Hours per Week: 40
Benefits: Health/Dental/Vision/401K
Anticipated Job Duration: Year Round
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Job Description
Purpose
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Job Summary
This role is primarily responsible for coordinating and supporting Ketchikan Indian Community’s State Small Business Credit Initiative program (SSBCI). Duties will involve coordinating and managing internal processes for program implementation along with managing Tribal Member borrower needs concerning program utility. Incumbent provides competent and relevant business advise, responding to queries and assists in navigating steps and procedures required within the program and KIC’s Lender Partner’s application requirements. This includes the provision of technical assistance to borrowers and assistance to optimize resources within the program.
This position will timely coordinate with KIC’s lending partner and technical assistance providers alongside relevant internal KIC departments to provide assistance and coordination on different aspects of program implementation, including with Communications, Planning, Legal and Finance Departments. Assists with Treasury reports, program administrative duties, program research, etc. Take on additional responsibilities to meet Tribal Member needs and program development in support of the program.
Job Duties & Responsibilities
Partner with SSBCI team to assume program management.
Coordinate with KIC Legal, Finance, Administration and Communications Departments to implement KIC’s Policy and Treasury requirements pertaining to SSBCI program administration.
Collaborate with KIC’s Lender Partner to maintain necessary communications and facilitate program implementation and further development.
Create and execute implementation plan to achieve program goals and objectives.
Work with KIC Communications department to develop and manage the outreach, marketing, and communications for all program activities and services.
Ensure members are aware of and able to access SSBCI program offerings.
Manage Tribal Member borrower intake via referrals to program resources to track client needs and progress.
Develop robust partnerships with external stakeholders to advance the reach and impact of SSBCI program.
Partner with KIC Administration, workforce development and Technical Assistance provider(s) to seamlessly integrate and strengthen the SSBCI Technical Assistance Program within KIC.
Serve as the primary liaison for program updates to KIC Departments and external partners.
Attend outreach events to promote KIC SSBCI program and technical assistance services.
Follow up on small business client leads to provide intake for participation in the SSBCI program.
Conduct research for clients by connecting them to appropriate resources, technical assistance and subject matter experts to support the needs and goals of clients.
Work with consultants, subject matter experts, and KIC partners to identify solutions and technical assistance to help clients succeed in their business goals.
Conduct consistent client engagement and respond to small business technical assistance needs.
Track and competently refer clients to relevant program resources.
Provide input, documentation and support for updates and reports for SSBCI Treasury reporting and as otherwise required by KIC, such as program impact reports.
Executes assignments as directed by the Planning Director.
Other duties as assigned
Minimum Qualifications (Education & Experience)
Bachelor’s degree in Business, Management, Finance, Economics, or related field.
1 year experience in business consulting, small business management, or managerial consulting which must include business and marketing plan development, financial analysis, and financing options, AND;
1 year experience related to economic or entrepreneurial development, AND;
Experience using Excel spreadsheets,
A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.
Preferred Qualifications (Education & Experience)
Master’s degree in a business-related field.
3 years experience in business development, project management, and implementation of business activities in Tribal programs, economic development, and/or a nonprofit organization.
Experience as an owner of a small business;
Demonstrable experience establishing local economic development, community, and business relationships;
Experience with training development and public speaking;
Experience with public relations;
Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.
Necessary Knowledge, Skills, and Abilities
Strong understanding of small businesses, U.S. government reporting and planning process
Excellent organization skills with experience in project management, planning, and implementing events/activities
Outstanding attention to detail and results-oriented
Excellent interpersonal skills and high emotional intelligence
Ability to engage senior leaders and small business community members
Familiarity with grant/project management approaches and techniques.
Adept with identifying new business opportunities to serve clients
Ability to effectively manage a program and deliver results
Knowledge with data collection and research to develop impact reports
Knowledge with designing marketing materials for events and services
Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
Skills in operating personal computers using a variety of computer software.
Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
Ability to learn and apply program/agency operating policies and procedures.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to work independently as well as with teams.
KIC Competencies
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work
Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.
Conditions of Hire
May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance.
KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.
KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
Required Job Qualifications
Can you pass a drug test?
Are you 18 or older?
02.(a). Education - Do you have a GED or High School diploma
Do you have a pending charge or past conviction for DWI/DUI?
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
Has your driver's license, permit, or privilege ever been suspended or revoked?
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