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Ketchikan Indian Community Quality Improvement Specialist in Ketchikan, Alaska

Indian Preferencein hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.


Purpose Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employers expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.


Job Summary Incumbent will assist and support all quality improvement initiatives within KICTHC. Collaborates with healthcare providers, staff, and management to enhance patient care, ensure compliance with healthcare regulations, and implement best practices. Evaluates and analyzes the effectiveness of quality improvement activities. Works closely with clinic staff to ensure awareness of quality and patient safety to facilitate improvement efforts in all areas. Coordinates regulatory surveys, completes process reviews, and oversees data. Maintains performance improvement activities within the department and participates in accreditation activities.


Job Duties and Responsibilities

  • Facilitates quality improvement activities aimed at improving patient outcomes and clinic efficiency, while initiating patient feedback assessments, such as patient surveys.
  • Develops and implements Quality Improvement (QI) plans, policies, and procedures using data, chart reviews, and other Quality Assurance and Performance Improvement (QAPI) tools/methodologies.
  • Uses data-driven approaches to identify areas of improvement, trends, track progress, and recognizes risks and safety threats to patients and the organization.
  • Works in partnership with multidisciplinary teams to maintain accreditation readiness by assessing compliance with policies and procedures, conducting regular audits and reviews, and leads facilitation and training efforts for clinic staff to better understand accreditation and regulatory standards.
  • Collects, analyzes, and interprets clinical data to monitor performance and identify trends, while maintaining patient dashboards and running reports to communicate QI findings to stakeholders.
  • Knowledgeable with the Incident and Adverse Event Reporting System, while ensuring all applicable quality processes are in place and sustained.
  • Attends meetings as a representative of the Quality Management department and facilitates work groups.
  • Other duties as assigned

Minimum Qualifications(Education and Experience)

Associates degree in healthcare, administration, or other related fields.

Minimum two (2) years work experience in health care administration or related field.

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