Easter Seals Jobs

POSITION SUMMARY: The Sales Manager is responsible for the development and performance of all sales activities within the Kennewick, Clarkston and Yakima branches. Staff and lead a sales team to boost sales volume and maximize profit keeping in mind the commitment of exceptional service to Senske customers. Develops strategies to expand the customer base in the local marketing area. Always represents Senske Services positively and professionally. RESPONSIBILITIES: * Develops branch-level sales plans and forecasts. Ensures effective control of sales results to be certain that the achievement of sales objectives is within designated budgets. * Assists in the execution of marketing programs (door-to-door, direct mail, inside, outside) to ensure the profit growth and expansion of Senske's services. * Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed. * Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests in an attempt to retain customers. * Plans and conducts ongoing training for sales personnel in customer service skills, selling techniques, and safety policies and procedures. * Determines work procedures, prepares work schedules, and expedites workflow. Tracks hourly, daily, and weekly, sales efficiencies of each salesperson. * Develops, implements, and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization. * Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the sales function. * Evaluates staff performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. QUALIFICATIONS: * 2 - 3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience * 1 - 2 years of supervisory experience required * 2-3 years of outside sales experience required * Certificates, licenses, and registrations as required by federal and state law * Demonstrated knowledge of the organization, products, and/or services * Strong understanding of customer and market dynamics and requirements * Proven leadership and ability to drive sales teams * Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume * Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the public * Ability to define customer problems, collect data, establish facts, and draw valid conclusions * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form * Other required knowledge skills & abilities include but are not limited to the following: Attention to Detail, Organizational skills, Adaptability, and Flexibility. * Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) * Valid driver's license and be able to drive safely and follow all laws and rules of driving * Ability to pass a pre-employment background screening and drug test (THC excluded) * Ability to prioritize, multi-task, and work independently or as part of a team * Must have the ability to work outside of normal scheduled hours, as needed to support the business needs * Encourage a positive team atmosphere & willingness to help others! WE OFFER: * Competitive salary, bonuses and comprehensive benefits package --Senske Services is an equal opportunity employer