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Technical Customer Support with Dutch - work from Katowice

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Katowice, Poland

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1490435EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Technical Customer Support with Dutch - work from Katowice

Job Description

Responsibilities:

• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats

• Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.

• Assist customers in resolving technical problems with devices

• Collaborate with service engineers for technical support

Requirements:

• Knowledge of Dutch at a communicative level (min. B2+)

• Knowledge of English to understand the content of the training (min. B1+)

• Minimum 6 months of experience in customer service

• Higher education

• Interest in new technologies

We offer:

• Employment based on a labor contract

• Work in a modern and comfortable office in the center of Katowice

• Shift work from Monday to Friday (working hours: 10:00-19:00)

• Comprehensive 5-week training (fully paid) preparing you for the job

• Relocation support

• Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit

• Possibility to refer a friend

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

Language Requirements:

Time Type:

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1490435EXTERNALENGLOBAL&step=1&utm_source=none)