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Job Description

This position is responsible for analysis and reporting of business information to senior management across the Global Support Shared Services organization.

The Analyst will integrate real time data through the use of support business intelligence tools into useful information and metrics that will drive leadership strategic decision-making and allow support managers to immediately act on adverse trends. The analyst will provide transparency of data and targets through various performance tools such as dashboards, scorecards, and forecasts which seek to improve support productivity, gain operational efficiencies, and optimize support expense. This position requires a keen analytical ability to synthesize the data and correlation of metrics that will support achievement of organizational goals, and operational and financial performance.

Preferred location: Kansas City, MO, Austin, TX, Orlando, FL, Nashville, TN,

Career Level - IC3

Responsibilities

Analyze data for performance trends, variance analysis, and opportunities for improvement based on sound analytical methodology. Utilize analytical reporting / Business Intelligence tools in designing reports, scorecards and dashboards to provide the appropriate detailed information to diagnose reasons for performance issues and opportunities for improvement.

Review financial and operational metrics and correlate metrics using methods that will provide insight into causal effect on performance outcomes.

Conduct cost analysis on various operational activities to identity cost-saving opportunities and improve overall cost efficiency.

Review and analyze contractual agreements between the company and its clients, playing a role in risk mitigation, compliance, and business requirement alignment.

Lead significant analyses and fulfill complex information requests. Determine optimum methodology for retracing and analyzing current and historical data.

Formulates and provides recommendations regarding appropriate performance metrics. Acts in an advisory capacity to management on metrics, measures and dashboards.

Conducts research, provides analysis and makes recommendations regarding management initiatives. Assists in the definition of problems and issues through the use of analytical techniques.

Develops key operational and strategic materials for senior management in support of major programs and processes.

Ability to collaborate with operational teams, finance teams, and other collaborators to collect data, share insights, and align operational objectives.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $33.94 to $67.93 per hour; from $70,600 to $141,300 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer