Easter Seals Jobs

Tech Intern

Position Summary:  Tech Interns are assigned to work at Central to provide computer/technology support to patrons using public computers and/or library digital services.

Duties and Responsibilities

• Provide computer/technology support to patrons using public computers and in the idea lab including but not limited to:
  • Microsoft Office 
  • Adobe Creative Cloud (Photoshop, Premiere Pro, Illustrator, etc.)
  • Music Production Software (Logic Pro, Audacity, FL Studio)
  • Internet browser and email issues
  • Library public access & print systems
  • Library digital services and collections
  • Library digitization equipment
• Wi-fi connectivity support for patrons in the library.
• Assist patrons with user inquiries such as printing help, addition of funds to library accounts.
• Refer patrons to reference staff for inquiries beyond the scope of technology assistance.
• Ensure public internet usage rules are consistently followed.
• Report any problem, computer, security or behavioral to appropriate party
  • Behavioral or computer usage to security
• Set up and operate AV equipment for library and external group use in public meeting rooms.
• Maintain library use statistics and report on types of questions, frequency of requests, etc.
• Demonstrate knowledge of and adherence to KPL policies and procedures.
• Work with 3D printers and process orders. 
• Eligible interns will accept passport applications 
• Complete other tasks as assigned.

Minimum Qualifications

• Currently enrolled in a degree program in Information Technology/Computer Science or related.
• Knowledge of PC and Mac computer systems including competency with Microsoft 365 products and internet techniques including email, browsers, downloading, uploading, etc. and demonstrate ability to provide instruction in their use.
• Ability to move throughout the library assisting patrons.
• Demonstration of excellent customer service skills.
• Ability to communicate clearly and professionally to library staff and diverse patron population.
• Evidence of excellent attendance, punctuality and dependability.
• Must have reliable transportation.

Salary $15.00 - $16.00 per hour

Schedule  

20-25 hrs. weekly; Schedule based on availability and set by semester.  Evening and weekend availability is required.

**A completed employment application and resume are required for consideration.  Please see the library website www.kpl.gov/jobs/ for instructions on how to apply.

Applications will be accepted until the position is filled**