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Integrated Services of Kalamazoo Supervisor Programs in Kalamazoo, Michigan

Do you have a passion for improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Supervisor Programs!* *

What You Will Be Doing Working as a Supervisor for our Case Management programs, you will provide supervision for assigned staff including hiring, training, monitoring, evaluating, and disciplining. Assure that consumer requests for services are responded to in a timely manner and that consumer wants, needs, and desires are assessed thoroughly.  Perform crisis/triage functions by determining the appropriate level of service when a consumer or a consumer's family requests services. This involves facilitation and coordination with on-site clinical staff, support staff and stakeholders.  Ensure quality assurance and utilization management functions are completed including reviewing and ensuring that paperwork documentation is completed in a timely, quality manner and meets Medicaid, CARF, and program standards. Inspire departmental employees to implement initiatives consistent with organization mission, vision, and value.  This position will be knowledgeable about and actively support 1) culturally competent, recovery-based practices, 2) person centered planning as a shared decision making process with the individual, who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid consumers in their recovery process.

What We Require · Master's degree in Social Work or Counseling

  • Minimum of five years' experience working with identified target population in a variety of clinical settings, with extensive knowledge of mental illness, developmental disabilities and/or co-occurring disorders and the ability to work in a fast paced environment.
  • Preferred two years of experience in supervising clinical staff and providing general administrative oversight in a clinical setting.
  • Knowledge of Federal, State, and local statues and regulations governing services for consumer populations.
  • Advanced computer skills, including word processing, spreadsheets, database management and e-mail.
  • Excellent communications, interpersonal and human relation skills.
  • Required licenses: Valid Michigan Motor Vehicle Operator's license, Licensed Master of Social Work (LMSW), or Licensed Professional Counselor (LPC).

Why Work For ISK Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans *in southwest Michigan including a *6.2% retirement match *and *pension plan! You will also enjoy 12 paid holidays, 23 days of PTO *and the opportunity to earn additional PTO hours for participating in our *wellness program! Kalamazoo is the home of the Kalamazoo Promise!

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Who We Are Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse

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