Job Information
Newell Brands Senior User Experience Researcher in Kalamazoo, Michigan
Job ID: 2725
Alternate Locations:
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.
Position Summary:
As an Senior User Experience Researcher, you will work closely with other members of the CSI (Consumer Shopper Insights Team) and Design team. You will be a strategic business partner who works cross-functionally across the organization, co-creating innovative products, brands and services.You will be responsible for leading all User Experience related activities for our Outdoor & Recreation brands.
Responsibilities:
Lead user-centered design activities throughout the product development process.
Act as a primary interface with process partners to advocate for user-centered design principles and develop world class user experience solutions.
Interpret and translate product requirements into meaningful user experiences.
Participate in all phases of the user research process, including user recruitment, study design, moderating, data collection, analysis, and reporting.
Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
Effectively collect key objective/behavoral and subjective measures via user research and directly translate data into actionable recommendations for product design.
Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions.
Communicate research findings to stakeholders clearly and succinctly through reports, presentations, and workshops.
Conduct ergonomic assessment and heuristic evaluations.
Establish UX goals and guidelines based on primary and secondary research.
Stay current with the latest research methodologies, tools, and industry trends.
Qualifications:
Education: Minimum, Master of Science in Human Factors Engineering, Cognitive Psychology, Ergonomics/Anthropometrics, Information/Human Computer Interaction, User Experience Design, or related field.
Work Experience: 5+ years of relevant experience working as a user experience design and/or usability professional in a corporate or consulting environment.
Communication: Excellent communication, presentation, and negotiation skills; ability to visualize and present information in a meaningful way to process partners.
Human Factors & Ergonomics: Ability to apply ergonomic and anthropometric data to drive requirements and improvements in products.
Research, Analysis, & Translation: Experience in a broad range of research methodologies related to user experience design and ability to translate data into insights leading to measurable product improvements within a multidisciplinary team.
Usability Testing: Ability to conduct an entire usability study in-person or remotely: moderate, take notes, plan and design the research activities.
UI Prototyping: Ability to create a wide range of prototypes from low (paper) to high (digital and interactive).
Behavior: Ability to work effectively across cross-functional work teams and independently toward project goals and timelines with little direction.
Motivation: Self-motivated and flexible. From cooking to camping to candles – be willing to learn new things in a variety of domains.
Project Management: Proven ability to drive multiple programs simultaneously.
Travel: Ability to occasionally travel and work internationally.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
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