Job Information
PIRTEK Kalamazoo Operations and Administration Manager in Kalamazoo, Michigan
Are you a highly motivated and mechanically inclined individual seeking an exciting career in the world of hydraulics and industrial hoses? If so, you're in the right place. We're looking for an Operations and Administration Manager to join our dynamic team at Pirtek, a leader in hydraulic and industrial hose solutions.
Company Overview: Pirtek Kalamazoo is a Veteran Owned company that is dedicated to delivering top level customer service to our clients in need of hydraulic and industrial hose maintenance and replacement. As a Sales Manager, you'll play a crucial role in ensuring the smooth operation of our clients' machinery and systems by providing on-site solutions and exceptional customer service.
Key Responsibilities: As an Operations and Administration Manager, your primary responsibilities will include:
- Ops and Admin: Managing in-shop operations and all required administrative tasks.
- Quality Review: Review and quality check the MSST inventory to ensure 100% accountability of tools, products, and supplies.
- Leadership: Provide oversight and direction when the General Manager is unavailable
- Critical thinking: Ability to utilize critical thinking skills to solve problems, analyze trends, and forecast demand.
- Custom Hose Assemblies: Utilizing your technical expertise to create custom hose assemblies tailored to our clients' specific requirements.
- Preventative Maintenance: Conducting scheduled maintenance visits to identify and address potential hose issues before they cause operational disruptions.
- Customer Engagement: Building and maintaining strong relationships with our clients, offering technical advice, and ensuring customer satisfaction.
- Inventory Management: Managing inventory and replenishing operational stock with necessary equipment, hoses, and fittings.
- Developing customer accounts and sales leads.
- Teamwork: Support/fill in during periods of MSST absence.
Qualifications: To excel as an Operations and Administration Manager at Pirtek, you should possess the following qualifications:
The ability to work with a team and independently
- Must be a self-starter
- Goal oriented and driven
- Ability to support teammates around the clock
An understanding of fluid dynamics with a strong mechanical aptitude
- A background in hydraulics or industrial hoses is preferred
Attention to detail and the drive to produce a quality product for the customer
Exceptional problem-solving skills and the ability to work independently
Excellent customer service and communication skills
Willingness to work in a fast-paced, on-call environment
A valid driver's license and a clean driving record
Physical fitness and the ability to lift heavy equipment and hoses
The ability to be on-call 24/7
Military and First Responder preference given.
