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Job Summary

As a Sr. Microsoft TechnologyConsultant, you will be at the forefront of transforming how our customers engage with Microsoft technologies to drive their business success.You will harness your deep understanding of Microsoft’s suite of products to craft bespoke solutions that align with ourclient’sstrategicobjectives. Your insights will empower organizations to navigate the complexities of digital transformation,leveragingcutting-edgeMicrosoft technologies tooptimizeoperations, foster innovation, and achieve competitive advantage.

Your responsibilities will include close collaboration with our internal sales force, providing them with the technicalexpertiseand product knowledge necessary toidentifyand seize new business opportunities. You will act as a bridge between Microsoft’s innovations and our customers’ aspirations, translating technical possibilities into business realities.You will ignite enthusiasm and confidence in Microsoft’s ability to meet and exceed our clients’ diverse needs through engaging workshops, tailored training sessions, and compelling product demonstrations.

In this dynamic role, you will be instrumental in shaping our go-to-market strategies, ensuring they resonate with current industry trends and customer expectations. Your ability to communicate complex technical concepts in an accessible manner willeducate andinspire our customers and internal teams alike. By fostering a culture of continuous learning and technological curiosity, you will play a critical role in driving customer acquisition, satisfaction,and ultimately, contributingto a close relationship between Microsoft and SHI.

TheMicrosoft TechnologyConsultantwillreport to the Manager – Microsoft Licensing and can be based in Milton Keynes, Barnsley U.K. offices, or Nationwide from a home office.It is expected that this rolemayrequireoccasionaltravel both nationally and internationally.

About Us

SHI UK has beenestablishedfor over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from ourInternationalpartners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environmentcontaininga range of departments and specialisms. 

With our organic growth and stability within the EMEA market, weare able toprovidea variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, EnterpriseMobilityand IT Asset Management. 

SHIprovideinnovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K,Republic of Ireland, Canada, France, Australia,Netherlands,Hong Kong and Singapore. 

Responsibilities

Include, but not limited to:

• Serve as a subject matter expert on Microsoft products and technologies.

• Be aMicrosoftevangelist to promoteSHIcustomers’ Microsoft journeys through webinars, blogs, SHI summits, industry events,and direct customer engagements.

• Collaborate with internal sales teams toidentifycustomer needs and align Microsoft solutions accordingly.

• AdvocateMicrosoftand SHI’s solutionsto SHI Account Executives and their customers.

• Engage with customers to understand their businessobjectivesand recommend Microsoft technologies that support their growth roadmap.

• Conduct presentations and demonstrations of Microsoft products to both technical and non-technical audiences.

• Provide ongoing support and guidance to customers, ensuring successful implementation andutilizationof Microsoft solutions.

• Stay abreast of the latest Microsoft technologies and industry trends to provide informed recommendations.

• Provide internal training to mentor and supportSHIteam membersMicrosoft learning.

• Drive the acquisition of new customers and nurture existing relationships to increase customer retention.

• Work closely with the marketing team to develop targeted campaigns that highlight the benefits of Microsoft products.

• Track and report on key performance metrics, including customer acquisition rates and revenue growth from Microsoft product sales.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, orarelated field or relevant experience.

• 7 years experience with Microsoft products, including Azure, Office 365, Dynamics 365, and others.

• Strong understanding of business processes and how technology can enhance operational efficiency.

• Experience in sales or customer-facing roles, witha track recordof meeting or exceeding targets.

• Demonstrableexperience delivering Microsoft licensing and associated solutions and will be considered a knowledge leader in Microsoft.

• Demonstrated experience understanding complex, organizational-impacting technology issues

Required Skills

• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders.

• Demonstrated ability to translate complex technical information into clear, concise language for non-technical audiences.

• Ability to work independently and as part of a team in a fast-paced environment.

• Ability to understand all aspects of the IT lifecycle—from licensing topurchasingto deployment todecommissioning.

• Proactive mindset with a sales mentality

• Entrepreneurial mindset – ability to quickly adapt and improvise in customer engagements

• Ability to understand enterprise customer business challenges and goals

• Outstanding written and verbal communication skills including public speaking, white board discussion and executive presentations

• Ability to work collaboratively with other internal departments and sales teams

• Outstanding customer service, relationship management, collaboration, presentation, and communication skills

• Possess a real passion for technology 

• Willingness to learnnew solutions, technologies, approaches

• Excellent organizational and time management skills

• Exceptional troubleshooting, and analytical skills

• Initiative to research and resolve problems

Certifications Required

The Microsoft TechnologyConsultantwill hold some or all the following accreditations; if accreditations are not currently held, they will have to self-study and pass within a brief period of starting the role.  

• Mandatory certifications: 

• Microsoft Certified: Azure Fundamentals (AZ-900)  

• Microsoft 365 Certified: Fundamentals (MS-900)  

• Supplemental: 

• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) 

• Microsoft Certified: Azure Data Fundamentals (DP-900) 

Additional Information

• The estimated annual pay range for this position is £80,000 - £130,000 which includes a base salary, commission, and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations UK-Buckinghamshire -Milton Keynes

Requisition ID 2024-17325

Approved Min (Total Target Comp) GBP £80,000.00/Yr.

Approved Max (Total Target Comp) GBP £130,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Presales/Post Sales Support