Job Information
Pedernales Electric Cooperative SCADA Operations Manager in Johnson City, Texas
SCADA Operations Manager
Johnson City, TX, US, 78363
PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 South Avenue F, Johnson City, TX 78363
$126,204.48 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits
Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for coordinating tasks and projects within SCADA Operations to monitor and operate the electrical system.
Essential Duties and Responsibilities
Communicate with SCADA Operations staff and company management
Ensure compliance responsibilities within SCADA Operations
Interact with other departments to coordinate projects
Maintain the SCADA system operational integrity
Resolve customer complaints and answer customers' questions regarding SCADA Operations management policies and procedures
Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
Implement corporate and departmental policies, procedures and service standards in conjunction with management
Discuss job performance problems with employees to identify causes and issues and work to resolve problems
Train and instruct employees in job duties and company policies or arrange for training to be provided
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Recruit, train and supervise subordinates
Interpret and communicate work procedures and company policies to staff
Develop and review operating procedures
Develop and manage department budget
Establish work priorities and activities
Recommend promotions, transfers, hires, terminations and other disciplinary action
Establish metrics and prepare monthly reports
Meet with Board of Directors committees
Coordinate activities with other departments
Prepare and present status of department programs to Board of Directors committees and the Board of Directors
Adhere to and train personnel on applicable North American Electric Reliability Corporation policies and procedures
Lead technical discussions on complex system issues, making recommendations and suggestions to management and users
Monitor system performance and resource scheduling
Coordinate the addition of distribution automation devices to the system
Plan implementation of training and training simulators
Stay abreast of advances in technology
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned
Supervisory and/or Leadership Responsibilities
A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.
Knowledge, Skills and Abilities
Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting
Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
Knowledge of NERC, Federal Energy Regulatory Commission and Electric Reliability Council of Texas
Knowledge of principles and processes for providing customer service
Skilled in monitoring and managing performance
Skilled in establishing and communicating performance expectations and metrics
Skilled in time management
Skilled in managing changing priorities
Skilled in anticipating, identifying, analyzing and resolving conflict and problems
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Minimum Qualifications - (Education, Experience, Certification, & Licensing)
Bachelor’s Degree in a related field
Directly related experience may substitute for education
Three years related work experience
Three years of supervisory experience
Registered Professional Engineer in the State of Texas preferred
Valid Texas driver’s license
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneel
The employee may be required to sit or stand for long periods of time
The employee may be required to lift, carry, push, pull or move up to 25 pounds
The employee may be required to travel
Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
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