Job Information
Cynthia Brown Home Health Aid in Jessup, Pennsylvania
Active Listening --- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Related occupations Service Orientation --- Actively looking for ways to help people. Related occupations Social Perceptiveness --- Being aware of others' reactions and understanding why they react as they do. Related occupations Critical Thinking --- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Related occupations Monitoring --- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Related occupations back to top Knowledge Customer and Personal Service --- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Related occupations English Language --- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
