Job Information
L'Oreal USA Senior Manager, Global Product Education in Jersey City, New Jersey
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Senior Manager, Global Product Education
Jersey City, NJ, New Jersey
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Permanent
New Jersey
Jersey City, NJ
Medical
Full - Time
08-Oct-2024
Senior Manager, Global Product Education
Location: (Remote)
Division: L’Oréal Dermatological Beauty
Reports to: Director, Training and Education
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
Most Innovative Companies - Fast Company, 2023
Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
Top 25 World's Best Companies - TIME, 2023
Top Companies for Executive Women - Seamount, 2023
Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, Skin Ceuticals). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last 5 years which is fueled by +7.5k employees around the world.
A Day in the Life
This position will be responsible for product education collateral, both for new launches and historical/evergreen assets. The role includes significant collaboration with and support of other functions within the DMI, including Product Development, Digital Marketing, and Medical. Further, position includes direct market support with activations.
Requirements
Undergraduate Degree
Minimum 5 years' experience in field education, sales, or content writing (experience with teaching hands-on technical skills such as chemical peel application or laser operation is useful but not required)
Licensed aesthetician or medical field experience
Very strong written communication and curriculum development skills are a key factor to success in the role
Ability to Travel - May include up to 30% travel (international and domestic)
Absolute proficiency in Microsoft Office Suite, including PowerPoint
Experience/proficiency in e-learning authoring tools and/or LMS management desired but not required
Responsibilities
Key Focus (70%)
Collaborate with Product Development, Global Marketing, and L’Oréal R&I teams to develop and deliver training assets and strategy for new launches, animations, and innovations, including the Professional Category
Build assets to serve multiple channels of distribution, including medical dispensing, medical retail, travel retail, and pharmacy, and include:
Provide cross-functional support to International Business Development and DMI Sales expertise teams, to ensure quality and utility of Medical Sales Aides/ADVs
Launch support includes hosting or otherwise presenting in global webinars to heads of Education and Medical from markets where SkinCeuticals is sold
Maintenance of evergreen assets, including: Product Knowledge Master Slides (US + International), Professional Category protocols, demonstration videos, and more
Secondary Focus (30%)
Support with content writing for Professional Development programs, where strategic intersections occur. For example, upskilling for physicians, aestheticians, operations managers, and/or front of house clinic staff
Direct support of key markets as they activate and train both internals and externals on new launches
Onboarding support for new Global Marketing hires, including “Product Knowledge Overviews” and “Aesthetic Procedure Upskilling”
Travel and Trade Meetings:
Booth support at DMI-led medical congresses may be required, 3-4x per year (Examples: American Academy of Dermatology Annual Meeting, IMCAS (Paris), AMWC (Monaco), or World Congress of Dermatology)
International Training Meeting (January)
Mondiale/Worldwide Meeting (May)
What We Offer
Salary Range: $119,900– $170,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
Marketing at L’Oréal is about triggering real emotion! We create personalized brand experiences online and offline that make our consumers the heroes of our brand story. Every day, we push boundaries in the world of traditional and digital strategies focusing on all that big data has to offer. Come join our dynamic team!
We Are Committed and Engaged
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
