Easter Seals Jobs

JOB DESCRIPTION

Candidate must have a Client Service type attitude, and be willing to learn

This role will start as a remote role and move into a hybrid schedule. This hybrid schedule is not defined for temps yet, but won't be more than 3 days a week in the office.

Possibility for extension and/or temp to perm

The Funds Transfer Product Processing Specialist is an entry level position responsible for processing various clients’ capstock, expenses and other cash transactions. In Addition, the specialist is responsible for cash clearing account reconciliations, cash breaks resolution, Collateral and Alts transactions. The position will also require monitoring group mailboxes, Callback authentication, and inquiry resolution.

• Required Function 1: Client Servicing and Inquiry Response Accurately process clients cash transactions. These include Capstock, expenses, wires, book transfers, expects and FX.Process FT Compliance/ Blocked account transactions, Collateral transactions, and Alts Payment transactionsMeet all client deliverables in accordance with Funds Transfer procedures and controlsResearch and resolve all client cash inquiriesEnsure timely and accurate responses to internal and external clientsPromptly escalate all issues to managementAuthorize transactions via sender authorization and callback

• Required Function 2: People skills Responsibilities:Demonstrate quality working relationships with others in the group as well as internal and external clients.Demonstrate responsiveness to client needs and a proactive approach toward problemavoidance.Communicate professionally and constructively with team members as well as clients and internal partiesDemonstrate and display teamwork with fellow co-workers by: assisting in dailyresponsibilities, valuing differences, building positive work relationships, and demonstrating flexibility.

• Required Function 3: Control Risk Management Identify, escalate and communicate risks appropriatelyEnsure all instructions are appropriately processed in a timely and accurate manner while adhering to * policies and procedure and the various processing deadlines.Escalate unclear instructions to managementMaking recommendations for control improvementsHelp group efficiency by offering control procedures updates or automation ideas.Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtfulsolutions which resolve issues and provide quality service

Required Function 4:

• Process ImprovementSeek to understand all processes, procedures, and practices; challenge those that can be improvedIdentify opportunities to improve the FT product processingKeep aware of market changes and deadlines that impact cash processes/settlementsOptimize productivity, while balancing the need to meet each client’s deadlines Requirements:

• Excellent oral and written communication skillsStrong customer service skillsStrong Organizational SkillsAbility to work effectively in a fast-paced deadline driven environmentDetail orientedAble to work in a team environment and independentlyKnowledge of USD and Foreign Currency Payment Processing,Hours are anywhere from 9:00 am – 5:00 pm or 10:am -6:00 pm. Hours can rotate based on the week. Position requires holiday coverage About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.