Easter Seals Jobs

JOB REQUIREMENTS: Overview Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment and growth Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better An atmosphere of caring and quality that cascades throughout the organization Reports and provides support to the Telecommunications Manager. The Supervisor provides supervision, training, and back-up support for the Switchboard Operators. Also, performs other duties as assigned. The Supervisor may be required to work flexible hours. Responsibilities Essential Duties and Responsibilities Oversee guidelines for prioritizing work activities, evaluating effectiveness, efficiency and modify work activities as necessary. Under the direction of the manager, performs duties including scheduling staff, scheduling time off, payroll data entry, performance appraisals, disciplinary actions, and recommendations for staff development per policies and procedures. Works in conjunction with Team Lead to orient, ensure adequate training of new staff, and adequate development/training of all staff through continued education. Assist manager in the new hire selection process. Schedule, supervise, and direct the work of all employees to meet the needs of the department. Ensure the office is staffed appropriately and manager day to day staff assignments and scheduling. Under the direction of the manager, train and develop staff to ensure retention of most effective employees by assessing needs and addressing performance and behavior strength/weaknesses through the timely use of coaching, feedback, performance appraisals, corrective actions, and termination procedures of staff. Identify, analyze, and resolve work problems. Ensure all employees treat customers and partners courteously. Monitor patient/partner satisfaction and work with manager to plan approaches for high levels of satisfaction. Interfaces with department managers and health system staff to resolve telecommunications issues, paging issues, and general process concerns. Handles replacement/repair and ordering of telephones, pagers, patient phones and related telecommunications equipment. Ensure accurate information is retrieved and distributed with regard to pager and telephone lists. Provides in-services to partners on the use of telephones, voice mails, pagers, Spok Mobile and related equipment as required. Provides supervision and staff oversight including scheduling, partner evaluations, performance stands of partners as directed by the Telecom Manager Will be required to be on call frequently and work at multiple locations. the daily office operations as... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D06667E707804169