Easter Seals Jobs

Job Family: Customer Services

Req ID: 427588

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"

5-7 years or more experience in Customer service with technical knowledge in Access Control System, CCTV, Building Management System, PA system etc.

Having basic knowledge in basic Commercials.

Will be responsible to close break down calls, preventive maintenance within SLA to achieve customer satisfaction.

Month on month achieving all KPI including contract renewals, revenue, project closing, payment collection.

Drive digital transformation of conventional business. Maintain zero harm culture of Siemens by maintaining all safety standards.

Capable of handling 4-5 team members. Capable of doing Vendor management.

"WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"