Job Information
Chautauqua Opportunities LIFE COACH in Jamestown, New York
LIFE COACH
Jamestown, NY (http://maps.google.com/maps?q=1135+N+Main+St.+Jamestown+NY+USA+14701)
Job Type
Full-time
Description
Position Data:
Title: Life Coach
Grade: E7A Exempt Non-Exempt X
Reports to: Center Director
Basic Function or Position Summary:
Assist families and individuals toward economic and social self-sufficiency through goal development, individualized support and links to community resources.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.32/hourly
Security Clearance:Lv. 6 V, A, C, R
Requirements
Position Responsibilities and Specific Duties:
Coordination and integration of services across all internal and external service providers involved in the customer’s life plans or Family Development Plan
Incorporate integrated service delivery model while promoting a healthy self-reliance
Maintain awareness of community resources; make appropriate referrals as needed with follow-up
Regularly assess, monitor, and report customer progress toward individual goal and outcome achievement along with the continuums
Conducts contract specific required screenings and assessments
Administration of Family Scales/Matrix assessments and reassessments
Provides educational and supportive home learning visits
Delivers Life Skills Training within the home environment and group settings
Operate from a strength-based model implementing the Family Development philosophy
Attend customer agency and service orientations and community events with customers
Work with families to promote parent involvement in their children’s education to support academic success
Promote asset-based thinking, including Financial Social Work model though development and implementation of a personal spending plan
Maintain timely and accurate documentation of all customer service activity, and ensure that customer records are complete and accurate
Enter all customers into the CAPTAIN and other required data systems.
Maintain knowledge and complies with regulations, policies, and procedures
Maintains confidentiality and complies with the code of ethics.
Maintains a high level of customer service
Maintains the condition and appearance of COI facilities and partner facilities
Maintains the safety and security of COI facilities
Maintains on-going training logs and fulfills all training requirements per applicable regulations.
Participates in the larger team of the agency through committee structures, planning, policy development, and volunteerism
Serves as Receptionist backup on a limited basis.
Providing support in classroom for ratio if necessary
Attends appropriate in-services/trainings and attend all required meetings
Job performance incorporates integrated service delivery model while promoting self-sufficiency.
Promotes agency mission
Other duties as assigned by supervisor
Key Working Relationships:
A. Internal: All Service Managers, Coordinators, and Staff
B. External: Community Partners, Service Agencies, and Customers
Supervisory Scope:
A. Number of staff supervised: 0
B. Titles supervised: None
Organizational Responsibilities:
Data collection & reporting as required
Participation in COI strategic planning, community needs assessment process, and CQI
Adheres to all policies and procedures
Participates in organizational committee structures as appropriate
Participates in organizational and divisional management systems
Knowledge, Skills Required:
Associate’s Degree in Human Services or Applied Science required, Bachelor’s Degree preferred
Experience in Case Management, 2 years required.
Strong interpersonal, communication, engagement, and customer relations skills.
Strong computer skills, including word processing, data entry, and spreadsheet in a windows environment
Goal oriented.
Ability to develop and maintain positive relationships with people from various backgrounds
Bilingual (Spanish) preferred.
Strong teaming skills
Continuous professional development expected
Special Requirements:
Ability to lift up to 50 pounds with or without reasonable accommodation
Valid Driver’s license and reliable transportation
Ability to travel throughout the county
Ability to obtain and maintain initial health physical and TB test.
Flexible in work schedule
Mandated reporter
Must be able to provide consistent even tempered customer service at all times
Obtain Financial Social Work (FSW) training within 6 months of employment
Completes all OCFS requirements.
Works compassionately with a diverse population.
Experience navigating community programs.
