Easter Seals Jobs

This position is accountable for providing the oversight, direction, and coordination of operational related statistics and data across the LIRR operating departments including the Engineering, Maintenance of Equipment, Rolling Stock, Security, Service Planning, Stations, and Transportation Departments. In addition, this position will be responsible for creating project workplans, setting goals and reporting on departmental metrics and initiatives. The incumbent will be responsible for reviewing current business practices and service quality and performance goals, providing recommendations, implementing initiatives to improve efficiencies in all operating department functions as well as tracking and reporting on departmental progress. Using business analytics and intelligence tools, prepare and present information and updates to all levels of the agency as well as senior staff and MTA Headquarters.

Responsibilities:

Responsibilities may include but are not limited to:

Working with all operating divisions, compile and analyze metrics and data and review for trends and areas of concern as well as areas/functions that may have opportunities for efficiencies. Ensure data and metrics support departmental goals and initiatives. Prepare and document information for senior staff, MTA Headquarters, and other agencies, as needed. Perform ongoing review of departmental business, service, performance, and operational practices and functions and provide recommendations for efficiencies. Create project workplans to implement recommendations and efficiencies that support departmental goals and initiatives as well as projected timelines. Work with operating divisions to ensure full support and buy-in for strategic initiatives. Conduct field or site visits, as necessary, to review practices and functions. Using business analytics/intelligence tools, measure progress against goals and deadlines for all departmental and agency operational goals, initiatives, and newly implemented efficiencies. Work with operating departments establishing key performance indicators to measure their performance and benchmark against peer networks.
Attend inter-agency meetings to collaborate on agency-wide initiatives; represent the LIRR at Committee and MTA Board meetings or other meetings and present LIRR operational data, as needed. Participate in benchmarking and peer reviews with other operating agencies and learn best in class processes. Develop relationships with personnel at peer operating agencies, benchmarking groups and public transportation advocacy groups.

Qualifications:

Bachelors degree in Business Administration, Information Technology, Operational Analytics, Transportation or related area with 5-7 years of related experience, two of which must have been in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, cost benefit analysis, or fiscal or economic research; in management or methods analysis, performance analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, staff development, employment program planning/administration, labor market research, budget planning, fiscal management or in a related area. Project management. Demonstrated, directly related equivalent experience and education may be considered in lieu of the degree, subject to approval.
Must possess the ability to relate to people across the organization spectrum to establish trust and rapport. Must possess the ability to work with large data sets, evaluate data quality, use data to answer analytic questions, and develop data-driven performance measures. Proven project management skills, including ability to define a work plan, establish goals, and deliver high-quality work products on time.