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Expeditors Agent - Order Management in Jakarta Utara, Indonesia

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

  • Ensure smooth and timely process flow for shipments. 

  • Ensure accurate and timely client billing. 

  • Understand all the elements of Order Management DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations. 

  • Ensure accurate and timely data entry into our operating system. 

  • Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements. 

  • Understand department process flow, constantly looking for areas of improved efficiency. 

  • Overseas communications, timely responses to emails and requests (internal and external). 

  • Utilize all technology tools available in the company to perform customer service and operations duties. 

     

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

  • Have completed any applicable probationary period.  

  • Must not currently be on a performance improvement plan, and must not have a letter of reprimand issued within the twelve (12) months preceding application for an open position.  

  • Meet the minimum requirements for the job and be able to perform the essential functions of the position with or without reasonable accommodation.

  • Understanding of ocean documentation process a plus

  • Pro-active, strong organizational skills

  • Good computer skills (Excel, Word, PowerPoint)

  • Fluent in English

  • Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.

  • Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.

  • Application Closing: November. 30th, 2024

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