Easter Seals Jobs

Job Description Summary

The AKA Service Order Management (OM) Leader owns key order operations processes across the AKA zone to drive the Service Options & Upgrades (O&U) backlog management, Order execution and delivery in collaboration with other functions supporting to the O&U order execution and delivery to the end customer - ITO, OM, HPM, Sourcing, Logistics & Commercial teams for Service. She/he plays a pivotal role in sales transfer and revenue recognition compliance for Service O&U business.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Leads Service O&U Order management team in AKA zone to ensure predictable Order Execution Process in collaboration with Service sales, Modality, HPM and Finance. This includes:

• Responsible for managing the Service O&U Order management team to ensure delivery on KPI’s, revenue recognition, backlog management and compliance is adhered to.

• Lead the Service O&U Backlog Management & sales Execution to drive equipment delivery and sales transfer.

• Contribute to revenue linearity by ensuring date management, timely execution, and risk mitigation in coordination with S&OP and global fulfilment teams.

• Drive On-Time Delivery and Quality of delivery to Customers.

• Inventory Management - ensuring aged inventory minimized and controls are in place from ordering inventory too early.

• Act as single Interface to Modalities, Sales, HPM and Finance for matters related to orders execution and fulfillment within the region.

• Implementation of global/International programs related to Order operations in the region.

• Coordination with Logistics, shipping teams in Manufacturing & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.

• Coordination with Logistics & sourcing teams to deliver cost productivity.

• Ensure adherence to revenue recognition norms and ensure proper documentation.

Required Qualifications

• Bachelor’s degree in operations management, Business Management or another related field.

• Leadership skills to lead and influence teams and shape/lead growth vision and business strategy.

• Team oriented – ability to motivate and work well with diverse, cross-functional teams. Excellent oral and written communications skills (English)

• Strong analytical and process skills

• Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process.

• Strong communication skills to synthesize complex issues and communicate into simple messages.

• Demonstrated ability to energize, develop, and build rapport at all levels within an organization.

Quality Specific Goals:

• Knowledge and understanding of all Global Privacy and Anti-Competition Policies and operates within them to ensure that no company policy.

• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

• Complete all planned Quality & Compliance training within the defined deadlines.

Desired Characteristics

• Strong working knowledge of ERP systems (Oracle, SAP etc.)

• Advance knowledge in Excel and related Microsoft product.

• Deep marketing expertise in market & customer insights and product commercialization.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No