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The Project Management Lead will report to the Head of Total Rewards Business Execution. Total Rewards sits within Human Resources and encompasses multiple disciplines that support Citi’s employees, including: Compensation, Benefits, Mobility, Medical & Well-being, and Performance Management. The Business Execution team within Total Rewards is responsible for supporting Citi employees and the broader mission of Total Rewards through effective resource management, efficient routines, clear communications and detail-oriented approach to delivery.

This role will be responsible for leading various project management related workstreams within Total Rewards, with the goal of effectively supporting the head of Total Rewards and leadership team. This individual will be instrumental in managing select key projects, tracking progress on priorities that span across all of Total Rewards, tracking milestones, ensuring timelines are adhered to, keeping documentation up to date, and general support of the Total Rewards Business Office.

Responsibilities:

• Project Management : Independently manages a docket of projects on behalf of the Head of Total Rewards. This includes preparing and tracking: notes and meeting takeaways, project plans, progress reports, documentation and other project-oriented artifacts. It also includes a managing project calls, liaising with stakeholders, communicating effectively, delivering upon select work streams, and overall effective project management.

• Technology Investment : Oversees all technology-related work streams for Total Rewards organization, including managing annual investment process, working with stakeholders to determine needs, implementing tools/resources, and general technology planning.

• Strategic Planning & Initiative Tracking : Partners with leadership team on defining strategy for organization, articulating key priorities, and clearly and effectively communicating to key stakeholders. Also responsible for managing the tracking, progress, and delivery of projects and initiatives that span across Total Rewards.

• Key Performance Indicator (KPI) KPI Management : Defines, manages, monitors, and tracks key metrics that paint a picture of what the Rewards organization does, how we are progressing, and our contributions to Citi, Human Resources, and our employees.

• Internal Initiative & Stakeholder Management: Spearheads as needed engagements with internal partners, including Legal, Procurement, Third-Party, Compliance, Audit, Finance, and others. This includes kicking off new initiatives, supporting ad hoc requests, responding to inquiries, etc. Must be able to effectively establish and build upon working relationships with these stakeholders.

• Procedures & Documentation : Maintains documents and detailed, thorough records in support of Total Rewards Business Office. Manages procedure creation and maintenance to ensure appropriate documentation of our routines and processes.

• Storytelling & Communications: Able to support Total Rewards organization through effective communications, especially through the use of Microsoft PowerPoint decks. Must be able lead and support others in content creation for various projects and initiatives. This role will also be responsible for managing governance and routines around Total Rewards communications to Citi and HR.

Qualifications:

• Personal and professional integrity is paramount

• 3-5 years of project management experience

• PMP/PMI certification preferred

• Detailed-oriented and organized, exceptional time management skills, and excellent written and verbal communication skills

• Ability to develop project plans, manage individual deadlines and goals

• Exceptional interpersonal skills with the ability to build trusted relationships effectively and quickly

• Highly effective at influencing and relationship management skills

• Proactive leadership and motivational skills

• Advanced MS Office applications (Excel, Word, PowerPoint)

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Project and Program Management

Job Family:

Project Management

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Nov 12, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.