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POLICE DISPATCHER

Choosing Police Dispatcheras a profession means that you enjoy a fast-paced, exciting environment in which to work. Many times, Police Dispatchers are the first to speak with a citizen during an emergency, and must provide accurate information to the citizen and relay the information to the responding police officer. Assertiveness, as well as sensitivity to the needs of the public, is critical to ensure appropriate information is gathered and transmitted according to the situation. All Police Dispatchers are cross-trained in call taking and the dispatching of officers to calls for service. There are also a wide variety of duties within the Communications Unit of JSO to develop a well-rounded career.

Police Dispatchers also have the opportunity to work out of one of two locations, JSO's downtown headquarters or the dispatching center near Cecil Field (W

[]{#Qualifications}QUALIFICATIONS

• Type at least 30 words per minute
• Be able to work all shifts including weekends and holidays
• A High School diploma or GED equivalent preferred
• TATTOOS:
  • Tattoos are NOT permitted on the face or neck (if visible while wearing a collared shirt).
  • One visible tattoo on each hand, not to exceedone inchin measurement in all directions is permitted.
  • One ring band tattoo is permitted on each hand.
  • Tattoos behind the ear cannot exceedone inchin measurement in all directionsand cannot extend forward of the ear lobe.
  • Any visible tattoo (e.g., on the hand, behind the ear) will not be permitted if deemed unacceptable.

IN ADDITION, the following areas may result in applicants being suspended from the hiring process:credit history including bankruptcy and collections;past drug use; inappropriate social media;driving history, work history; criminal activity and associations with known criminals; and inappropriate tattoos.

There are promotional opportunities within the emergency communications environment through Civil Service exams.

These positions offer participants the option to be training coordinators, as well as shift and squad managers. They work to provide premier customer service for the citizens of Jacksonville through call monitoring, surveys, and development of their assigned personnel.

Choosing a career as a Police Dispatchermeans that you will have opportunities to learn about and use the latest equipment, provide a tremendous service to the officers and citizens of Jacksonville, and work in an ever-changing environment dedicated to customer service. Lives depend on the service that our Police Dispatchersprovide.

The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth inDirective 0528.There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.