Job Information
City of Jacksonville Lean Initiatives Program Manager in Jacksonville, Florida
Lean Initiatives Program Manager
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Lean Initiatives Program Manager
Location
Jacksonville, FL
Job Type
Appointed Employee
Job Number
2024-06105
Department
TECHNOLOGY SOLUTIONS
Opening Date
08/07/2024
Closing Date
Continuous
Description
Benefits
Questions
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!
The Technology Solutions Department is actively seeking a Lean Initiatives Program Manager.
Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.
This position reports to PMO Manager and plays a crucial role in driving process improvements and efficiencies. Highly motivated and detail-oriented individual who focuses on bottom-line outputs. Responsible for leading and supporting lean projects, implementing continuous improvement methodologies, and driving savings across the organization to achieve strategic goals and operational excellence.
Examples of Work
Leads and facilitates lean initiatives, including value stream mapping, waste reduction, process optimization, and standardization.
Collaborates with cross-functional teams to identify improvement opportunities and develop action plans to achieve operational excellence.
Conducts training sessions and workshops on lean principles, tools, and techniques for employees at all levels.
Monitors and tracks key performance indicators (KPIs) to measure the impact of lean initiatives and drive continuous improvement efforts.
Provides coaching and guidance to project teams to ensure successful implementation of lean methodologies.
Acts as a liaison between departments to promote collaboration and knowledge sharing for best practices in lean management.
Documents processes, procedures, and outcomes of lean projects for knowledge management and future reference.
Stays updated on industry trends, best practices, and emerging technologies in lean management to drive innovation and efficiency.
Drives the implementation of transformational projects by defining project scope, objectives, timelines, and resource requirements.
Monitors project progress, track key performance indicators (KPIs), and provide regular updates to stakeholders on project milestones and outcomes.
Conducts root cause analysis and develop actionable recommendations to address process inefficiencies and drive continuous improvement.
Acts as a change agent by promoting a culture of innovation, collaboration, and continuous improvement across the organization.
Documents project processes, best practices, and lessons learned for knowledge management and future reference.
Manages relationships with private partners collaborating to assist the City of Jacksonville in driving process improvements and efficiencies.
Open Requirements/Supplemental Information
Bachelors' degree from an accredited institution in business, engineering, operations management, or related field.
Advanced certification in lean/six sigma or Lean Competency Systems is required.
Proven experience in leading lean initiatives and driving process improvement in a government or service environment.
Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.
Excellent communication, presentation, and interpersonal skills to collaborate effectively with stakeholders at all levels.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Proficiency in lean tools and methodologies such as value stream mapping, 5S, Kaizen, DMAIC, and root cause analysis.
Experience with Lean Management Systems (LMS) or related software is preferred.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based.
REQUIRED DOCUMENTS:The below documents are required with your application.
Cover Letter
Resume
Advanced certification in lean/six sigma or Lean Competency Systems.
College Transcript. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.
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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
www.coj.net/benefits
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
Yes
No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
Yes
No
03
Do you have a bachelors' degree or higher from an accredited college or university in business, engineering, operations management, or related field?
Yes
No
04
If you have a degree, indicate which degree you have and include any major/minor. Your college transcript is required with your application.
05
Do you have proven experience in leading lean initiatives and driving process improvement in a government or service environment?
Yes
No
06
Provide a detailed description (at least 3-4 complete sentences) of your experience.
07
Indicate the organization(s) you worked for where you gained this experience.
08
Do you have strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions?
Yes
No
09
Provide a detailed description (at least 3-4 complete sentences) of your experience.
10
Indicate the organization(s) you worked for where you gained this experience.
11
Do you have communication, presentation, and interpersonal skills to collaborate effectively with stakeholders at all levels?
Yes
No
12
Provide a detailed description (at least 3-4 complete sentences) of your experience.
13
Indicate the organization(s) you worked for where you gained this experience.
14
Do you have the ability to work independently, prioritize tasks, and manage multiple projects simultaneously?
Yes
No
15
Provide a detailed description (at least 3-4 complete sentences) of your experience.
16
Indicate the organization(s) you worked for where you gained this experience.
17
Are you proficient in lean tools and methodologies such as value stream mapping, 5S, Kaizen, DMAIC, and root cause analysis?
Yes
No
18
Provide a detailed description (at least 3-4 complete sentences) of your experience.
19
Indicate the organization(s) you worked for where you gained this experience.
20
Experience with Lean Management Systems (LMS) or related software is preferred. Do you have this experience?
Yes
No
21
Provide a detailed description (at least 3-4 complete sentences) of your experience.
22
Indicate the organization(s) you worked for where you gained this experience.
23
Advanced certification in lean/six sigma or Lean Competency Systems is required. Do you have this certification?
Yes
No
24
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.
25
A cover letter, resume, and college transcript are required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
I have read the above statement and understand what is required.
Required Question
Agency
City of Jacksonville
Address
117 W. Duval St. Suite 100 Jacksonville, Florida, 32202
Website
http://www.coj.net/departments/employee-services.aspx
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