Job Information
University of North Florida Coordinator, Residence Life in Jacksonville, Florida
Nature of work : The Coordinator Residence Life, under the direction of an Assistant Director or above, assists in the design, development and implementation of departmental processes and/or programs. Recommends policies and procedures to ensure effective coordination of departmental programs.Typical Responsibilities: Coordinate the implementation and administration of departmental processes and/or programs. Serve as a hearing administrator for residence life conduct. Supervise programming and community development. Mediate conflict and responds to crisis situations. Advise and counsel residents. Work collaboratively with university staff to ensure program's success. Assist in the preparation and delivery of workshops and training programs. May interpret departmental policies for area of responsibility. During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.Required Qualifications: This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; or (c ) 6 years of direct experience.
General Description / Primary Purpose:
The Residence Life Coordinator (RLC) is a full-time, 12-month, live-in professional staff member. RLCs work to foster an inclusive residential environment focused on our educational priorities: self-discovery, intellectual curiosity, community engagement, and civic leadership.
Job Function: The Residence Life Coordinator (RLC) is a full-time, 12-month, live-in professional staff member. RLCs work to foster an inclusive residential environment focused on our educational priorities: self-discovery, intellectual curiosity, community engagement, and civic leadership. The RLC reports to an Assistant Director and is responsible for the overall management of a residential area of approximately 430-1000 residents, 7 - 20 Resident Assistants and may supervise a graduate student Assistant Residence Life Coordinator. RLCs assess, plan, implement, and evaluate intentional learning opportunities in their area to meet the developmental needs and learning objectives of students and staff. RLCs are expected to have direct contact with residents, including advising an Area Council, providing guidance to Living-Learning Communities (LLCs) where applicable, and through routine daily interactions. The successful candidate has a passion for working with a diverse student population, committed to student learning and development, and strong critical thinking and problem-solving skills. This position requires a positive, creative, self-motivated, and hardworking individual that demonstrates initiative the ability to work autonomously as well as part of a team and maintains a positive attitude in an environment requiring superior customer service aligned with the University's mission and values.
Areas of responsibilities include:
Community Leadership The Coordinator serves as the primary educator for their communities. In promoting a learning environment with a sense of community, the Coordinator is expected to: 1. Establish a Community Development Plan using a Residential Curriculum that focuses on student learning and connecting residents to each other in meaningful ways. 2. Coordinate the purchase, pick up, and deliver supplies for community development activities 3. Encourage staff to interact with students and provide community-building activities regularly 4. Keep appropriate Senior/Professional staff informed of conduct issues in your housing area 5. Process incident reports for your community regularly and adjudicate residential conduct cases 6. Create an inclusive environment that is supportive of students of all identities, advocate for the needs of nderrepresented students, and educate the community on matters of diversity and social justice
Supervision The Coordinator is responsible for the supervision of staff in their assigned area(s). In this role the Coordinator is expected to: 1. Assist in the recruitment and selection of student staff members 2. Supervise, train and evaluate staff in assigned area 3. Hold one-on-one and weekly staff meetings with student staff 4. Provide written expectations for staff members 5. Document inappropriate behavior (utilizing agreed upon corrective action) and provide constructive feedback in a timely manner 6. Direct and supervise staff in consistently enforcing both University as well as Housing and Residence Life policies
Student Engagement The Coordinator is expected to establish a positive rapport with residents in order to provide individual advisement as needed. In this role, the Coordinator is expected to: 1. Maintain a high level of visibility and interaction with residents in their community 2. Act as a role model for students through positive actions and interactions 3. Be available and visible to students during office hours, RA programs, RHA and Area Council meetings and programs. 4. Identify, assist, and provide follow up to students who have personal, academic, health, or other concerns 5. Be aware of, and sensitive to, the needs of the diverse student population 6. Develop positive relationships with students in their areas 7. Demonstrate knowledge of campus and community resources 8. Respond to situations in a timely fashion and provide written documentation and follow-up, as necessary
Administrative Duties The Coordinator is responsible for maintaining efficient and effective residence hall(s). In doing so, the Coordinator is expected to: 1. Participate and be a flexible team member in the on-call duty rotation with other staff during office hours, evenings, weekends, holidays, and semester breaks 2. Complete paperwork in an accurate, thorough, and timely manner 3. Regularly review and administer forms as needed in various electronic platforms 4. Be reliable and dependable in accomplishing assigned tasks and commitments on time 5. Organize work responsibilities, while anticipating problems, setting priorities, and follow up 6. Perform administrative duties, such as check-in and check-out, student charges, Room Condition Forms, and maintaining appropriate records and files, etc. 7. Track budget expenditures and turn in receipts within 24 hours of purchase
Advising The Coordinator serves as the advisor to their Area Council. In doing so, the Coordinator is expected to: 1. Recruit community members for Area Council during the start of the year 2. Assist with and provide on-going training for Area Council members 3. Attend Area Council meetings and events 4. Provide advisement and guidance to the Area Councils to assist them in meeting their goals 5. Encourage student and staff involvement in Area Council meetings and activities. 6. Support and interact regularly with Executive Board Officers of Area Councils 7. Support Area Councils at Residence Hall Association meetings and events 8. Support Residence Hall Association and National Residence Hall Honorary
Facility Management The Coordinator is responsible for overseeing the management of their facilities. In this role, the Coordinator is expected to: 1. Be responsive to student facility concerns and follow-up to see that concerns are addressed in a timely manner 2. Keep supervisor informed, in a timely manner, of facility issues 3. Work with the Housing and Residence Life staff to identify facility issues and follow-up to see that such issues ar