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Benefits Associate, Health & Welfare Benefit Programs-Benefit Services

Benefits Associate, Health & Welfare Benefit Programs-Benefit Services

About Benefit Services

Cornell University is committed to fostering a culture of belonging, respect, and empowerment for all members of our community, which includes the Benefit Services & Administration (BSA) division within Human Resources. BSA is comprised of approximately 30 - 35 employees and is divided into five units: Medical Leaves Administration, Benefits Analysis Team, Retirement and Financial Education, HR Services and Transition Center, and finally, Health & Welfare. Health & Welfare administers over 30 benefit plans and manages 14 vendors for endowed and contract college staff and faculty.

The Opportunity

Join our dynamic team as a Benefits Associate where you will oversee the day-to-day operations of our smaller Health & Wellness (H&W) Plans and manage related cases. Your role will involve close collaboration with vendors and the Benefits team, playing a vital part in achieving our department and university goals.

Key Responsibilities:

• Plan Management: Take responsibility for the day-to-day operations of smaller H&W Plans, ensuring smooth and efficient management of related cases.
• Vendor Collaboration: Maintain close and collaborative contact with assigned vendors to ensure effective plan administration.
• Communication Updates: Update, create, and review communications for respective plans, coordinating mailing and website updates for all H&W notices, reports, newsletters, etc.
• Financial Transactions: Process most accounts payable and receivable transactions for the unit, ensuring accuracy and compliance.
• Team Collaboration: Work closely with the Benefits team to achieve department and university goals, including vendor/case management, plan design, federal and state compliance, event planning/attendance, and process improvement.
• Provide temporary backup support to team members during absences, ensuring seamless operations.
• Other Duties: Perform other position-related responsibilities as assigned.

This is a non-exempt, full-time (39 hours/week) endowed position that is based in Ithaca, NY. This position follows a hybrid work arrangement that includes 1-2 days in office per week. This hybrid work arrangement is subject to change at any time. Typical work hours are 8:00am to 4:30pm Monday through Friday.

What You Need

We are looking for a team member who is detail oriented, timely, efficient, and organized. Additionally, you will:

• Hold a degree in Human Resources, Human Services or a related field, with 2-3 years of experience in the benefits-related field or an equivalent combination of education and experience.
• Have superb communication and customer service skills are required.
• Work effectively specializing in benefit matters with team members, external contacts and employees.
• Have excellent interpersonal skills to work collaboratively in a busy office and remotely with a focus on customer service activity, plan administration, and vendor management.
• Utilize outstanding verbal and written communication skills.
• Work with confidential information, such as personal health information.
• Exercise independent judgment and decision-making in responding to high-priority situations.
• Be flexible and adaptable, working well with shifting priorities and within a team environment.
• Take initiative to help and assist when the occasion arises.
• Be proficient in Microsoft Word, Excel, PowerPoint and Adobe/pdf.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• This position is based in Ithaca, New York. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa Sponsorship is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly