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American Academy of Pediatrics Mgr, Clinical Skills Training in Itasca, Illinois

The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, is seeking a self-starter to manage the development, implementation, and evaluation of assigned AAP clinical skills training programs. This position will collaborate effectively with various internal and external constituents to manage these educational programs, as well as analyze and interpret business/pricing models, manage budgets, and identify and cultivate relationships with external funders to support and advance related program activities.

Some tasks include:

  1. Collaborate with supervisor on implementing the strategic plan for clinical skills training that links to the AAP and department mission, goals, and objectives.

  2. Manage assigned business operations, systems, processes, customer service, marketing, and development of new curricula related to clinical skills training targeting continued growth of revenues and educational offerings that meet the needs of diverse audiences. Provide primary staff support for associated committees. Contribute to researching and evaluating resource impact of prospective new ventures and potential return on investment.

  3. Support director with the development and implementation of marketing plans for portfolio of clinical skills training programs. Collaborate with external vendor and internal AAP Marketing team to execute a joint marketing plan to drive growth and expansion of new product launches and existing product lines.

  4. Serve as staff liaison to the American Heart Association (AHA) and International Liaison Committee on Resuscitation (ILCOR) regarding neonatal resuscitation evidence evaluation and guidelines writing. Attend assigned meetings of the AHA/AAP Neonatal Writing Group, ILCOR Neonatal Content Expert Group, and associated committees to ascertain development of new outputs/guidelines and determine how these will interface/impact existing AAP Policy. Oversee recruitment of new writing group members and development of quarterly reports.

  5. Provide project management support for DRIVE Network activities, including processes and procedures for recruitment and on-boarding of new sites, review of potential studies and publications and collaborating with external funders, liaising with the Data Coordinating Center and its staff, planning Steering Committee meetings, budgeting. Collaborate with Director to meet with funders. Serve as research coordinator for DRIVE Network studies.

  6. Support development of new grant and funding proposals, including writing content and assisting with evaluation of new opportunities to align clinical skills projects and/or DRIVE Network implementation with the AAP strategic plan.

  7. Assist with analyzing processes, work operations, quality records, and other data sources to identify opportunities for improvement and challenges to achieving stated outcomes and develop solutions.

  8. Maintain proficiency in existing and emerging trends in health care education, including theory, design, and implementation through networking, literature review, evaluating new methods, and material and professional development opportunities.

  9. Manage assigned budgets, evaluate, and report on variances, and ensure timely submission of required reports for internal and external compliance. Assist with analyzing pricing strategies and recommend enhancements for continued revenue growth.

  10. Work with staff to analyze customer queries and implement process improvements that positively impact the customer’s experience and increase productivity and service delivery.

  11. Manage the implementation of studies to validate the effectiveness and educational design of clinical skills training programs. Analyze results and make recommendations for improving programs and administration to promote practice change and quality improvement.

  12. Ensure compliance with all regulatory and contractual requirements including copyright, record retention, Accreditation Council for Continuing Medical Education (ACCME) essentials, and AAP, AHA, and ILCOR policies/guidelines/and standards.

  13. Lead identified special projects with our alliance partners for advancement and enhancement of learning and quality improvement strategies.

  14. Identify potential new partnerships to support the achievement of desired learning objectives and unmet needs of learners. Appropriately vet these organizations and assist in due diligence. Foster integration amongst the multiple partners and organizations.

  15. Perform other duties as assigned.

Qualified candidates will possess:

  1. Bachelor’s degree in adult education, public health, nursing, business, allied health, or related discipline or an equivalent combination of relevant education and work experience required. Master’s degree preferred.

  2. At least three years’ related experience managing educational programs, including program development, implementation, and evaluation; needs assessment; and collaborating with external constituents. Experience managing research projects and/or consortia, identifying funding sources, developing/managing budgets and contracts, developing marketing materials, and working with global initiatives strongly preferred, as well as an understanding of physiology and medical/clinical practice.

  3. Excellent decision making, critical thinking, problem solving, organizational, written/verbal communication, diplomacy, interpersonal, and project management skills required. Must be able to lead change initiatives to improve systems, manage complex partner relationships with diplomacy, collaborate effectively with various internal and external constituents, analyze, and interpret business/pricing models and manage budgets, manage multiple priorities simultaneously, think creatively, pay close attention to details, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to diversity. Strong technical acumen essential with proficiency in MS Office, and the ability to learn and apply new technologies to advance work initiatives; experience with web maintenance/collaboration platforms (e.g., SharePoint), virtual meeting platforms (e.g., Webex, Teams), and LMS preferred. Fluency in a foreign language is helpful. Travel (domestic and international) and evening/some weekend work required, as well as the ability to be flexible with work schedule to accommodate physicians’ availability.

Hybrid working arrangement of 40% on-site at our Chicago suburb headquarters in Itasca, IL.

To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment.

The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.

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