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Amazon Workforce Staffing Coordinator - Fixed Term Contract in Istanbul, Turkey

Description

Workforce Staffing Coordinator

The Workforce Staffing Coordinator (WFSC) will report into and support the Workforce Staffing Manager (WFSM).

Job overview:

  • Support with recruitment and onboarding of new associates

  • Support with auditing the Agencies compliance to defined processes and procedures including but not limited to Salesforce management, Eligibility, Reporting and Associate Experience

  • Ensure the Agencies adherence to absence and attrition processes and reporting

  • Provide data relating to temporary associates as required

  • Continually identify and implement process improvements

  • Participate in Workforce Staffing/ FC specific projects

  • Develop and maintain effective communication processes to ensure smooth and efficient flow of information between key stakeholders

  • Undertake any other reasonable duties as requested by the Workforce Staffing Manager

  • Support induction sessions regularly to evaluate quality of delivery and provide constructive feedback and coaching to the delivery team

Basic Qualifications

  • You will have excellent communication and interpersonal skills

  • You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when needed

  • You will be able to work within a fast paced environment with a focus on customer service and process improvement

  • Have the ability to handle sensitive and personal information in a professional and confidential manner

  • You will possess a high level of attention to detail and drive yourself to deliver work to a high standard

  • Ability to work autonomously when needed

Preferred Qualifications

  • Excellent analytical skills and a good attention to detail

  • Proficiency in Microsoft Office especially Excel is essential (advanced formulas, conditional formatting, pivot reporting, macros, integrating excel with other tools)

  • Excellent written and verbal communication

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