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Providence St. Joseph Health Patient Scheduler in Issaquah, Washington

Description The Medical Imaging Scheduler provides a wide range of routine to moderately complex support tasks for medical imaging along with prioritizing multiple tasks during high volumes. These responsibilities include scheduling outpatient imaging services for CT, MRI, Ultrasound, and Radiology. In addition, they schedule all imaging services that are generated through the emergency department. Scheduling requires an understanding of optimal patient flow, imaging procedures and knowledge of laboratory testing and patient history requirements for imaging procedures. Schedulers are required to obtain physician orders and insurance verification and/or pre-authorization prior to the completion of imaging procedures. They register patients, collect payments, prepare medical records, assist with billing, fulfill medical records request, and print electronic imaging files. Schedulers answer multiple phone lines; triage multiple situations with patients and physicians serve as the liaison for the imaging department. All duties accomplished with excellent communication, problem-solving, and customer service skills. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Issaquah and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Associate's Degree or equivalent from a two year college or technical school with emphasis in healthcare preferred, or six months to one year related experience and/or training in health care related field Preferred Qualifications: Within 6 months (180 days) of hire: Medical Terminology Certification or successful completion of a Medical Terminology course 1 year experience in a healthcare setting (i.e. physician's office, scheduler, etc.). Experienced in obtaining insurance verifications, referrals and authorizations. Medical imaging experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight ho

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