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IBM Campaign Support - Telco in Islamabad, Pakistan

Introduction

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

This role is a support role in a Marketing Operations Project for a Telecommunications Client. This role is involved in ensuring timely delivery and monitoring of campaigns launched on the subscriber base of the client. It requires pro-active and hands on skills in Campaign Management Solutions and strong data and reporting skills as well.

In this role, you will be working with a team of developers regularly updating the campaign briefs with the campaigns launched.

Your responsibilities include -

  1. Liaison with the team to understand campaign requirements

  2. Use Campaign Management Tool to develop & launch campaigns for the requirements

  3. Monitor the trend of the campaign and manage any issues resulting from the campaign

  4. Report on Campaign Performance

You need to have a proactive approach along with strong critical analysis and problem-solving skills in order to ensure seamless delivery. You will also get the chance to work directly with the client CVM team and will gain core consulting skills on how to manage telco marketing.

Required Technical and Professional Expertise

A degree in computer science is required for this role. You need to have strong concepts and thorough understanding of the following-

  1. Multi-Tier Architecture:
  • Knowledge of software layering principles

  • Experience with backend and frontend development

  • Proficiency in server-side technologies (e.g., Java, .NET)

  • Database management (e.g., SQL, NoSQL)

  • Understanding of network protocols

  1. Service-Oriented Architecture (SOA):
  • Proficiency in web services (e.g., SOAP, REST)

  • Experience with service orchestration and choreography

  • Knowledge of XML, JSON

  • Understanding of middleware technologies

  • API management skills

  1. Enterprise Application Integration (EAI)
  • Experience with integration platforms (e.g., MuleSoft, IBM Integration Bus)

  • Knowledge of data transformation and mapping

  • Proficiency in message queuing systems (e.g., RabbitMQ, Kafka)

  • Understanding of middleware and connectivity solutions

  • Familiarity with ETL processes

  1. Client-Server Architecture
  • Proficiency in client-side programming (e.g., HTML, CSS, JavaScript)

  • Experience with server-side programming (e.g., Java, Python, PHP)

  • Knowledge of network communication protocols (e.g., HTTP, TCP/IP)

  • Understanding of database interactions

  • Skills in managing web servers and application servers

Preferred Technical and Professional Expertise

Prior experience working the following -

HCL Unica , IBM Integration Bus, Oracle Databases

  • Knowledge of containerization technologies (e.g., Docker, Kubernetes)

  • Understanding of DevOps practices

  • Skills in API design and management

  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud)

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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