Easter Seals Jobs

Are you a seasoned DBA with a passion for problem-solving and providing top-notch technical support? We are looking for a DBA Support Engineer to join our dynamic team and help us deliver exceptional service to our clients. This role offers the opportunity to work with cutting-edge technology in a collaborative and fast-paced environment.

Location: Las Colinas, Fargo, Charlotte, or Redmond (100% Onsite)

Contract Duration: 18 months

Pay Rate: $32-$35 per hour

About the Role:

As a DBA Support Engineer, you will be the go-to expert for resolving computer software and hardware issues for our clients. Your day-to-day will involve handling reactive support tickets and working closely with both engineering and customer support teams to ensure smooth operations and quick resolutions.

Typical Day in the Role:

• Team Purpose: Support engineering and customer support through reactive ticketing.

• Key Projects: Resolve incident-based support tickets submitted by customers.

• Task Breakdown: 90% ticketing support, 10% ad hoc tasks and meetings.

Key Responsibilities:

• Address user inquiries regarding software or hardware operations to resolve problems.

• Install software or perform remote hardware testing as needed.

• Monitor system functioning and detect errors.

• Maintain detailed records of daily communication transactions and remedial actions.

• Use technical manuals and diagnostic tools to investigate and resolve issues.

Qualifications:

• SQL Expertise: Minimum 3 years of experience.

• Windows Experience: Minimum 3 years.

• Azure Experience: Minimum 1 year.

• 3+ years of SQL Server Database Administration experience across multiple versions.

• Proficiency in SQL Management Studio, Enterprise Manager, and Query Analyzer.

• Experience with database backup, restore, and recovery.

• Expertise in high availability and disaster recovery solutions like replication, log shipping, mirroring, and clustering.

• Strong skills in SQL query tuning and performance optimization.

• Excellent customer management and communication skills.

• Logical, critical thinking, and deep technical troubleshooting skills.

• A passion for technology and continuous learning.

Why Join Us?

• Collaborative Environment: Work with a team of dedicated professionals who are passionate about technology and customer service.

• Growth Opportunities: Enhance your skills and knowledge with exposure to a variety of technical challenges and solutions.

• Impactful Work: Play a key role in ensuring our clients' systems are running smoothly and efficiently.

• Benefits: including PTO, medical/dental/vision insurance and 401K!

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.