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About this role:

Wells Fargo is seeking a Senior Business Execution Consultant within Auto as part of Auto Strategic Alliances & Relationship Management. This role is will report directly to the Auto Relationship Management Strategy & Support Director.

In this role, you will:

Act as an extension of the Relationship Management Strategy & Support Director by playing a key role in driving and contributing to key initiatives that impact the Retail Auto Relationship Management team.

• Act as lead and point of contact for varied areas of focus and responsibility across the Relationship Management Strategy & Support team; for example, communications, RM education, data analysis, policy & procedure updates, etc.

• Act as Lead on strategic initiatives and projects as assigned by Relationship Management Strategy & Support Director.

• Participate cross-functionally within internal workgroups on behalf of the Auto Strategic Alliances and Relationship Management organization to ensure effectiveness and impact.

• Provide strategic support across various areas for specialized teams of relationship managers and regional managers.

• Responsible for communication of events and internal PnP changes impacting the Relationship Management.

• Proactively identify areas of opportunity and propose solutions and strategies for improvement.

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives.

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of the business.

• Work independently to make recommendations for support function by providing support and leadership.

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.

• Collaborate and consult with team leaders in developing project plans, policies and procedures.

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.

The Senior Business Execution Consultant will act as a partner to the Retail Auto Relationship Management Managers to:

• Collaborate and identify relationship management and dealer engagement opportunities; address areas of concern and develop market specific strategies for maximizing dealer relationships.

• Prepare detailed reports of findings and recommend action plans to upper management.

• Ensure fair and consistent application of organization’s and company’s objectives, KPI’s, SLA’s, and OKR’s sales objectives across assigned regional teams.

• Support the training and development of Relationship Management team on all products, services, and sales/relationship management techniques related to Wells Fargo Auto credit products.

• Perform joint field calls to dealers in conjunction with Relationship Managers and Management for observation to ensure they are managing relationships in accordance with Wells Fargo Auto policy and guidelines.

• Analyze sales statistics, market opportunities and competition within assigned Regional Sales Territories to ensure proper allocation of business development resources.

• Train Relationship Management team on the policies and procedures regarding the maintenance of current and new documentation and/or information for dealer files and ensure adherence to these policies.

• May assist Relationship Management Managers with interviewing and recommending the best possible candidates for new ARM roles while ensuring a succession plan for minimizing impact of employee turnover.

• Ensure Relationship Management team has thorough and up to date information about Wells Fargo Auto products and programs; and immediately notify of changes as they occur.

• Ensures Relationship Management Managers hold regularly scheduled sales meeting within region to maintain consistency with messages relayed to team and dealers.

• On behalf of the Relationship Management Strategy & Support Director and senior Relationship Management Managers, may provide evaluation of Relationship Managers and Relationship Management Manager’s activity to ensure goal attainment, as well as identify and report any areas of concern to the Relationship Management Market Manager.

Required Qualifications, US:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of prior/current auto experience in a dealership or dealer facing sales/relationship management role is desired

• Current, extensive knowledge and use of Wells Fargo Auto's policy and procedures

• Excellent problem-solving skills.

• Highly analytical and adept at using Microsoft Excel and PowerPoint to draw conclusions to tell the story

• Strong strategic thinking and execution abilities

• Ability to form a story through data analysis

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and deadlines

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to work independently and self-directed, while also working cross-collaboratively

• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

• Excellent verbal and written communication skills with the ability to communicate complex ideas in a concise and clear fashion, deliver effective presentations with clear storytelling

Job Expectations:

• Ability to travel up to 15% of the time

• Selected candidate must be able to support relationships based in east coast and west coast time zones.

• This position is not eligible for Visa sponsorship

Posting End Date:

18 Dec 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-423432