Easter Seals Jobs

Requisition ID: R10163774

• Category: Business Management

• Location: Irving, Texas, United States of America

• Clearance Type: None

• Telecommute: Yes-May consider hybrid teleworking for this position

• Shift: 1st Shift (United States of America)

• Travel Required: No

• Positions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is seeking a Manager 1 in Irving, Texas to manage the customer support function for Accounts Payable within Finance Shared Services. The customer support team manages approximately 40,000 inquiries per year from suppliers and employees of Northrop Grumman. The Manager coordinates tiered support with the Accounts Payable operation teams for an efficient and effective service delivery.

This position does not offer a virtual arrangement; candidates must be available to work on-site at least 2 days per week at our Irving, TX location.

The Manager effectively uses metrics and best practice experience to lead the team tactically and strategically. We are seeking a leader who proactively listens, understands, and identifies the customers’ true​ needs and delivers a low-effort experience by providing tools and processes that meet the business objectives of stakeholders. The Customer Support team provides training and process support related to our systems and policies.

This position will require excellent written and verbal communication as well as a shared services approach.

Basic Requirements

• On-site presence at least 2 days per week at our Irving, TX location.

• Bachelor's degree in related field.

• 5 years management experience of exempt, non-exempt, and contractor workforce of more than 8 people in size.

• Demonstrated history of talent and team development.

• 5 years help desk management experience including primary escalation point of contact.

• Accounts Payable experience and related accounting.

• Process development experience.

• Process and procedural documentation including flow charts and decision trees.

• SAP experience.

• Application of project management fundamentals.

Preferred Requirements:

• SAP S4

• Open Text Vendor Invoice Management

• Costpoint

• ServiceNow citizen development

• Tableau dashboard creation

• SAP

• PowerPoint

• Excel

• Alteryx Workflow

Salary Range: $99,800 - $149,600

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.