Easter Seals Jobs

Our client, a leading entertainment company, is seeking a Global Network Operations Specialist to join their team. As an Operations Specialist, you will be part of the Global Network Operations Center supporting player and employee-facing services. The ideal candidate will have a passion for problem-solving, a desire to improve workflows, and a fundamental knowledge of the technologies used across the enterprise.

Job Title: Operations Specialist, Global Network Operations Center

Location: Irvine, California (Remote)

Pay Range: $35-40/hr depending on experience

What's the Job?

• Monitor inbound communications from all streams to ensure incidents are identified and tracked

• Employ systems/network/cloud knowledge as a first responder to triage problems and improve accuracy of detection

• Drive player and user impacting issues to resolution

• Perform routine follow-ups on active incidents to ensure the resolution is progressing as expected

• Process routine requests for access, ACL, network, and systems maintenance

What's Needed?

• Fundamental knowledge of Linux, Networking, Monitoring, Alert Correlation Platforms, Cloud Services and Architecture, Service Operations Framework/Workflows, Logging, Source Control, CI/CD, Configuration Management, Container Computing, and Proxies and Load Balancing

• Ability to dig through metrics, logs, and whatever other data is available to triage and fix an incident

• Desire to collaborate with others to solve problems, share knowledge, and provide feedback

• Passion for providing critical insight to a process or problem and advocating for prioritization based on well-crafted analysis

• Ability to work with partners across all levels of the company to solve complex challenges and emergent issues

What's in it for me?

• Opportunity to work for a leading entertainment company with a global audience of passionate gamers

• Chance to be part of the vanguard of service reliability, helping ensure that creators can create and players can play

• Possibility for extension

• Remote work

• Competitive pay rate

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.