Job Information
Hope Unlimited Inc. Intake Support Specialist in Iola, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13134902
Responsibilities:\ - Serve as the initial point of contact for individuals seeking assistance or information\ - Conduct intake interviews to gather relevant information and assess needs\ - Enter client data into the system accurately and efficiently\ - Answer phone calls and provide information or direct calls to the appropriate department\ - Maintain confidentiality and handle sensitive information with discretion\ - Collaborate with other team members to ensure smooth workflow and efficient service delivery
Experience:\ - Previous experience working in a fast-paced environment, such as an emergency room or call center, is ideal\ - Familiarity with phone systems and ability to handle high call volumes\ - Strong communication skills, both verbal and written\ - Excellent organizational skills and attention to detail\ - Ability to multitask and prioritize tasks effectively
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
