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Lilly Sr. Director - Digital Operations for Manufacturing Excellence (DOME) Global Business Process Owner in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$151,500 - $222,200

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Are you ready to lead the charge in digital transformation and operational excellence? As the Sr. Director - DOME Global Business Process Owner (BPO), you will be at the forefront of owning and revolutionizing our business processes within the DOME (Digital Operations and Manufacturing Excellence) program. This program is dedicated to standardizing and optimizing processes across our organization, ensuring we stay ahead in a competitive landscape. You will collaborate with cross-functional teams to deliver and maintain global applications, templates, and procedures, ensuring inspection readiness and governance. Join us in driving innovation and excellence in global business processes!

Key Responsibilities:

Global Product and System Owner:

  • Own and prioritize product backlog, ensuring the team is focused on delivering the most valuable features and enhancements.

  • Product Owners define requirements through User Stories and acceptance criteria ensuring that deliverables meet quality standards and customer expectations.

  • Partner with global design teams to localize and deliver approved site applications.

Team Leadership:

  • Lead a cross-functional BPO team, including representatives from QA, TSMS, Supply Chain, Engineering, and QC.

  • Ensure seamless global to local transition and adoption of standardized global applications across manufacturing sites.

Digital Transformation:

  • Lead digital transformation initiatives by acquiring appropriate functional SMEs to lead topic-specific transformations.

  • Ensure the selection of appropriate IT systems for digital transformation.

  • Assess the current digital footprint across manufacturing sites and inform decisions on IT systems.

Governance and Compliance:

  • Ensure inspection readiness and compliance with global standards.

  • Own global governing documentation, including initial versions and revisions.

  • Identify and drive the "Right technology for the right process" strategy.

Stakeholder Management:

  • Engage with stakeholders to gather feedback, communicate updates, and ensure alignment with business objectives.

  • Influence within the function to drive engagement with standardization strategies.

Quality Assurance:

  • Ensure quality requirements for business processes are included and met.

  • Collaborate with QA representatives for supply chain, engineering, TSMS, QC, and L&D owned processes.

Basic Requirements:

  • Minimum Bachelor's degree in a science, engineering, pharmaceutical-related field of study.

  • 15+ years experience in pharmaceutical manufacturing

  • 5+ years experience with cGMP and quality systems, with deep expertise in Data Integrity standards and practices.

  • Experience with implementation of digital execution systems within Manufacturing.

Additional Preferences:

Leadership and Management

  • Demonstrated influential leadership expertise and experience with senior-level interactions within GxP functional areas and Global Quality

  • Proven ability to work in a matrixed organization with diverse teams and influencing areas not under direct control

  • Demonstrated people management experience

  • Strong leadership capability to make and act on decisions while balancing speed, quality, and risk to deliver value-added business results

Strategic and Project Management

  • Strong strategic thinking capability with a focus on the ability to execute strategic decisions while balancing conflicting priorities

  • Proven track record in program/project management

  • Proficiency in addressing operational challenges through structured approaches and innovative solutions

Technical and Analytical

  • Demonstrated functional expertise in Digital Operations within Manufacturing

  • Expertise in developing scalable and standardized processes across global operations to improve efficiency and reduce complexity

  • Ability to drive process improvements and strategic decisions by analyzing and interpreting complex data

Change Management and Innovation

  • Demonstrated change agility in anticipating and leading others through change and ambiguity

  • Ability to provide innovative ideas or alternatives that create value, including seeking new information and external insights without compromising compliance

Communication and Interpersonal

  • Excellent teamwork, interpersonal, and communication skills, with the ability to communicate and collaborate at all levels through various formats

Regulatory and Quality

  • Expertise in navigating and ensuring adherence to global regulatory standards and frameworks

  • Ability to ensure consistent compliance and risk mitigation through management of quality systems and processes

  • Strong capabilities in establishing governance structures and proactively addressing quality and regulatory risks

  • Thorough understanding of GMP regulatory requirements in Digital Operations within Manufacturing

Working Conditions:

  • This role may require occasional travel to global manufacturing sites.

  • The position is based in Indianapolis, Indiana, with the possibility of remote work arrangements.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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