Job Information
Allison Transmission Service Engineer - Electrification in Indianapolis, Indiana
JOIN THE TEAM THAT’S POWERING PROGRESS
Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.
Learn more about this role and how you can begin driving your career forward!
Job Title:
Service Engineer - Electrification
Pay Grade:
T2
Job Description:
JOIN THE TEAM THAT’S POWERING PROGRESS
Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.
This is an exciting opportunity in Indianapolis for a Service Engineer.
Learn more about this role and how you can begin driving your career forward!
The Service Engineer provides assistance to Allison distributors, dealers, OEMs and end-users in the troubleshooting, servicing and repairing of transmissions and their control systems. The Service Engineer provides field service support, champions root cause investigation and execution of corrective action for major issues. The Service Engineer also provides assistance to the Allison global Customer Support, Quality and Sales organizations as a subject matter expert for the products supported. Primary product to be supported is Hybrid transmissions, but may include others. Other duties include but are not limited to the following:
PRIMARY DUTIES AND RESPONSIBILITIES
Perform investigation and analysis on failed transmissions and/or parts
Identify emerging issues
Develop and lead investigative plan for emerging or major issues
Support global Allison Customer Support, Sales and Quality organizations as needed with on-site troubleshooting, inspection and data collection
Prepare technical documents to inform Service network of product issues, product updates and releases
Draft or update Service publications
Build and perform niche training as-needed
Provide Customer Support representation on any required internal teams
Support special tool design
Support warranty review as-needed
Support Allison Technical Assistance Center personnel
EDUCATION AND QUALIFICATIONS
Bachelor’s degree in Engineering; Mechanical, Mechatronics, Electrical or Technology; Mechanical, Automotive, Mechatronics, Electrical
Equivalent work experience will be considered; 3+ years in a related field
SKILLS AND COMPETENCIES
Strong technical knowledge and hands-on experience with automatic transmissions and heavy-duty vehicles.
Proficiency in English language; written and verbal
Knowledge of failure modes analysis and problem solving techniques
Experience with electrified vehicles
Strong analytical skills
Ability to make decisions independently with appropriate level of guidance
Strong interpersonal skills and ability to work with minimal supervision
Proficient with MS Office
TRAVEL
- Ability to travel domestically and internationally; up to 10% travel and on potentially short notice
Primary Location:
Indianapolis, IN
Additional Locations:
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+ask4max@service-now.com .
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
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