Easter Seals Jobs

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You will Contribute

The Chief Technology Organization is accountable for the firm’s overall Technology & Data Strategy, the Enterprise Architecture, and the engineering, delivery and support of our Cloud enabled product and services that enable Sallie Mae. As a key leader in the Chief Technology Officer organization, you will lead the Network, Voice, Authentication and Connectivity Shared Services team and help Sallie Mae realize it is strategic business objectives. The senior leader for this role will have responsibility for the overall strategy, design, implementation, optimization, and operational support for the firm’s critical connectivity services, including our global network, voice infrastructure, authentication / authorization services, firewalls, load balancers, and additional security services.

What You Will Do

• Lead the team and service providers responsible for the overall design, engineering, implementation, support, and maintenance for the critical shared services.

• Continually assess and optimize the talent, skills, capacity and performance of the team and service providers.

• Assess the current state, business requirements, risks, market, and other key drivers to define the overall strategy and roadmaps for each service.

• Partner with Enterprise Architecture to define the strategic architecture, technology stack and associated patterns.

• Define compelling business case(s) needed to gain executive support for the overall strategy and roadmap investments.

• Execute and deliver the strategy / roadmap for each service including the engineering, deployment, and ongoing support / sustainability of the services.

• Provide exceptional operational support to maintain highest levels of availability for the services. You will be responsible for the rapid response, resolution, root cause analysis, and permanent solutions for all incidents and problems.

• You will proactively govern and manage all change / releases, system / asset configuration, and capacity for all key services including security patch management.

• Responsible for proactively managing the team’s annual budget, resources, and investment plan – managing to the plan, identifying, and realizing savings and efficiencies.

• Adopt and drive a culture of product & service excellence. Design and implement metrics to measure and optimize all aspects of the services in your catalog (e.g., unit costs & benchmarking)

What You Have

• Minimum of 12 years of domain experience with a proven track record of delivering and maintaining highly optimized, secure, resilient, cost-efficient, scalable, enterprise-grade shared solutions.

• Expert level, deep technical knowledge, and experience within the Networking Domain (TCP/IP, VOIP, Protocols, OSI Model, Routing, Name Resolution, DHCP, WAN, LAN, Wireless, NAC, NAT, Security, IDS, IPS, WAF, DLP.) CCIE Certification strongly preferred.

• Expert level, deep technical knowledge and experience with Authentication, Authorization and Directory Services. Active Directory, Azure, Ping Certifications, and experience strongly preferred.

• Expert level, deep technical knowledge, and experience with network security services (Web Application Firewall, Intrusion Detection / Prevention, Data Loss Prevention, Firewalls, Segmentation, Encryption, PKI, Token, and Key Management)

• Demonstrated knowledge and experience with Zero Trust Architecture and micro-segmentation (practitioner level)

• Highly organized, resourceful, energetic self-starter with a bias for action and demonstrated ability to deliver meaningful results in rapid fast paced environments.

• Exceptional troubleshooting and problem-solving skills. Must be resourceful, take initiative and have strong data analysis skills and attention to detail.

• Proven track record of delivery with strong program / project management skills and experience.

• Exceptional verbal and written communications. Strong ability to influence and command an audience and manage executive level stakeholders.

• Experience synthesizing data and preparing / delivering materials for Executive Audiences

• Demonstrated experience with management of vendors, cloud /service providers, software licenses & contracts with an annual budget > $10MM.

• Rapid, expert ability to rapidly iterate, design and document processes, technical architectures, schematics.

• Skilled ability to make complex technical concepts consumable for non-technical audiences.

• Additional Technical Certifications preferred, not required (TOGAF, SAFE, NIST, ITIL, CMMI, PMI, PMP)

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries

• Bonus incentives

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement 401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy, here (https://mandatoryview.com/productview) for federal job applicant notices, and here (https://acrobat.adobe.com/link/review?uri=urn%3Aaaid%3Ascds%3AUS%3A5637b18d-10f3-4877-a3fe-481683f1eb1c) to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.