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Community Health Network Patient Account Rep - Follow up in Indianapolis, Indiana

Patient Account Rep - Follow up

Job Ref

2407502

Category

Administrative & General Support

Job Family

Billing & Coding

Department

Revenue Cycle-Physician Billng

Schedule

Full-time

Facility

Castleway / Castleton Office Park

Castleway Drive

Indianapolis, IN 46250

United States

Shift

Day Job

Hours

8:00am - 4:30pm, Monday - Friday, flexible after training

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up with payers to check claim status on billed claims will be required.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

  • High school diploma or GED equivalent required.

  • Two (2) or more years of experience in revenue cycle healthcare.

  • Medical billing and/or follow up experience preferred.

  • Working knowledge of Revenue Cycle processes.

  • Experience with Microsoft Office Suite products, including Excel, Outlook, PowerPoint, and Word.

  • Previous experience with Epic EMR strongly preferred.

  • This position will allow the flexibility to work remotely after the initial training period with the expectation to work on-site on an as needed basis per the needs of the hiring department.

  • Community caregivers performing work remotely are permitted to live in the following states: Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, and Texas. Caregivers are not allowed to perform work remotely outside of the above states. Applicants from other states may apply; however, if hired, they will be required to relocate to one of the above states within 60 days of their employment date.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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