Easter Seals Jobs

Role Description

Working in partnership with internal teams, The Issuer Disputes EDI Analyst will also be responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process as well as disposition Enrollment, Payment, UIR and the RBM casework with accuracy. He/she will be investigating and provide root cause analysis updates, provide solutions, and draft issuer responses for complex cases or around consumer matching data and rule-based model creation.

• Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements.

• Ability to develop and maintain technical documentation that outline requirements and business processes.

• Review documented training material, including policy and process documents, for review and accuracy.

• Review, analyze, and disposition Enrollment, Payment or UIR cases with 95% plus accuracy monthly.

• Act as a subject matter expert to modernize and update casework UI to better assist analysis work, QA and reporting.

• Excellent ability to create test cases and identify new scenarios to test for.

• Must have positive attitude and serve as a liaison between Enrollment Disputes, HICS Direct Disputes and Rules development teams and open to provide solutions and improvements.

• Ability to work with complex cases and apply critical thinking skills.

• Experience dealing with agent broker fraud scenarios affecting consumers on the 1095-A or issuer disputes side.

• Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals.

• Monitor deliverables and ensuring timely completion of cases assigned.

• Prioritizing initiatives based on business needs and requirements.

• Work to resolve issues in a timely and accurate manner and escalate as appropriate.

• Excellent verbal and written communication skills.

• High organizational skills and attention to detail.

• Participate in Semi-Monthly Review and assist with left over lists.

• Ability to work on issuer specific requests and provide detailed responses.

• Communicate with team lead and management team regarding escalated casework or issuer concerns.

• Ability to deliver presentations in a clear, concise, and engaging manner.

• Ability to identify and prioritize responsibilities while completing multiple tasks independently.

• Effectively answers complex enrollment, payment, and UIR questions in a clear and concise written and verbal manner.

• Works effectively in a team and independently to complete all tasks in a timely manner.

• Handle ambiguity and change, manage priorities and tasks in a changing environment.

Additional responsibilities include:

• Work with the technical and development team to resolve identified issues in a timely manner.

• Work closely with technology team and escalate all the front and backend Issues.

• Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation.

Required Skills & Qualifications

• Bachelor’s Degree or equivalent OR 4 years’ relevant experience in lieu of degree.

• 2 additional years of experience in the health care industry.

• Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.

• Candidates that do not meet the required qualifications will not be considered.

Preferred Skills & Qualifications

• 1 year of experience with X12 transactions

• 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency)

• Knowledge of the Affordable Care Act

• Project management experience

• Experience with Federal contracts

• Experience with premium payment transactions

• Experience in reconciliation of enrollment transactions

• Experience with PowerBI Reports and Dashboards

• Experience with SQL queries

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

58,100 - 80,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.