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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Clinical Results Systems delivers innovative and reliable systems, processes, and information to enable clinical development and speed medicines to patients. The Associate Director – Results Reporting Systems role requires broad expertise of the systems used in the data collection process area, specifically relating to results reporting systems used by Statistics, Data & Analytics (SDnA). This requires an in-depth understanding of standards from CRF to TFLs, as well as the supporting processes and technology.

Working closely across geographies with colleagues in SDnA, LRL, CDDA, Tech@Lilly, and other components of the R&D organization, the Associate Director – Results Reporting Systems is responsible for managing and supporting multiple complex projects and technologies and ensures the on-time delivery of solutions that are aligned to business processes. The Associate Director ensures quality practices are in place around systems and maintains a strong understanding of the supporting business processes and application support requirements and provides influence at multiple levels within the business and by partnering with Quality and Tech@Lilly where appropriate.

Responsibilities:

Coordinate and lead the support of existing technology and tools

• Understand business processes and support needs across all departments within SDnA.

• Partner with Tech@Lilly to assist with the implementation of Clinical Results Systems technology needs.

• Develop and maintain a global power user network for the supported applications.

• Assist with the development and maintain metrics to evaluate the effectiveness of support delivery.

• Partner with vendors and Tech@Lilly to enable appropriate technology for external business partners.

• Assist with the management of existing vendor relationships for systems support.

• Partner with Tech@Lilly and Quality to develop appropriate validation documents for software and tools.

• Identify and resolves quality issues related to system, tools, and technology.

• Support internal audits and external inspections

• Proactively optimize support delivery.

Partner with Clinical Results Systems management, business domain experts and other functions to implement and support new technology to meet business needs

• Define, lead and implement plans to deliver on technology strategies and improvements

• Develop critical success factors for pilots/projects to ensure clear criteria exists to enable decision making

• Identify, monitor and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements

• Lead organizational change, communication planning and training initiatives

• Have an awareness of the modernization efforts within Clinical Results Systems and SDnA organizations.

• Appropriately challenge and influence cross-functionally.

• Effectively translate technical problems and solutions to a non-technical audience.

• Ensure proper business requirements have been defined for all Tech@Lilly related projects by partnering with appropriate departments within Clinical Results Systems and SDnA

• Ensure systems are meeting defined business requirements through coordinated testing and monitoring efforts.

• Assist with the determination of priorities of projects in collaboration with Clinical Results Systems management when competing for limited resources.

• Work closely with Tech@Lilly to ensure alignment of end user tools with overall Tech@Lilly strategy.

Basic Requirements:

• Bachelor’s degree

• Five or more years of experience in clinical drug development from data collection through analysis/integrated databases/submission work or experienced in data driven information systems.

Additional Skills/Preferences:

• Experience in leading multiple sophisticated projects and/or teams to achieve superior business results.

• Demonstrated ability to provide effective account management with internal business partners

• Demonstrated leadership; ability to achieve results through others and influence across functions

• Strong problem-solving skills; able to recognize problems before they become serious and take corrective action

• Excellent self-management and organizational skills are essential; able to manage workload and adjust personal priorities, as needed based on guidance from supervision

• Excellent oral and written communication skills; able to communicate clearly and succinctly up and down the organization

• Demonstrated negotiation skills; applies experience and knowledge to persuade others to reach sound decisions

• Flexibility to adjust quickly and effectively to frequent change and altered priorities

• In depth knowledge of Statistical Sciences, CDISC Standards, and/or Data Management with respect to clinical trial data collection, analysis and reporting activities

• Effective teamwork skills; able to adapt to diverse interpersonal styles

• Sound understanding of integrating and managing big data and coding in statistical based tools like SAS and/or R

• Experience validating systems and software under regulatory requirements around ICH, GCP, Pharm, etc.

• Experience in leading all aspects of process changes

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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