Easter Seals Jobs

Job ID Number

R3937

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

We are looking for a motivated Administrative Assistant ready to take us to the next level! If you have excellent phone and customer service skills, and are looking for your next career move, apply now.

Job Description

We are looking for an Administrative Assistant to be responsible for office operations and upkeep, mail distribution, requisition of supplies as well as additional clerical duties. This position will be a full-time contract and onsite .

What You’ll Do

• Answer all 800 calls in a timely manner

• Record on Client Contact forms

• Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available

• Take calls from counselors regarding availability and/or supplies

• Complete data entry each day including Client Contacts

• Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed

• Inform the Office Manager when supplies of materials are low

• Put away all deliveries in an orderly manner

• Keep work area in order and recycle unwanted paper and boxes.

• Make sure work area is neat and orderly

• Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum)

• Forward call back messages to Volunteer Supervisors at the end of the day

• Put together new counselor training materials and other training materials requested by Trainers

• Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites

• Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.

What You'll Need

Required:

• Ability to perform standardized tasks

• Successful completion of training

• Effective telephone communication skills

• Consistency with agency policies and laws

Preferred:

• Experience in clerical or administrative roles

• Familiarity with Medicare information

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.