Job Information
Hajoca Corporation Warehouse Teammate in Independence, Ohio
Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace. Welker-McKee Supply is one of those trade names and is looking for a Warehouse Teammate at their Independence, OH location . Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate. About the Role: You will:
- Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
- Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
- Act with a high attention to detail to ensure the highest levels of customer satisfaction.
- Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
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``` - Identify nonstock, special-order material, and damaged material and store in proper warehouse locations. - Complete necessary documentation for customer shipments delivered via third-party carrier. - Load and unload trucks, operate warehouse forklift and other material handling equipment safely. - Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels. - Ensure security and controls are in place and upheld to protect Profit Center assets.
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``` - Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues. - Assist co-workers in servicing customers.
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``` - Perform all job functions in accordance with the company's Safety Standards.
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``` - Successfully complete required safety and compliance training programs as assigned. - Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
- 1 year warehouse receiving and material handling experience
- Knowledge of products sold at the Profit Center preferred
Our ideal candidate will also:
- Possess outstanding customer service and communication skills.
Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
Possess a high level of attention to detail and accuracy.
Be able to build and maintain a positive working relationship with customers, vendo
