Easter Seals Jobs

Location: 4361 IRWIN SIMPSON RD Mason, OH

Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

Elevance Health supports a hybrid workplace model (virtual and office) with PulsePoint sites used for collaboration, community, and connection, with the minimum in-office commitment being 1-3 days in an office per week.

Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

Responsible for guiding the vision, strategy, and execution of a product from conception to implementation for provider experience strategic initiative.

PRIMARY DUTIES:

• Developing and guiding the vision, strategy and execution of a product throughout its lifecycle.

• Coordinates the request for standardization of operational readiness plans for provider initiatives and mentors team members.

• Coordinates the request for development and delivery of required training to support the needs of the project team and operational/production users.

• Coordinates the request for development and delivery of job aids for production operational users.

• Monitors overall impact to Provider Experience Key Performance Indicators to identify and facilitate changes and alignment with business goals, objectives, and KPIs.

• Leads and defines standards for provider experience business applications.

• Identifies, leads and/or participates in targeted continuous improvement activities to understand process opportunities with business needs, pain points, and ensuring the product delivers value.

Minimum Requirements:

Requires a BA/BS degree in Business or related field and a minimum of 5 years within a healthcare organization supporting operations, provider or claims including experience with delivery of business systems and/or process improvement; minimum of 5 years of provider experience business disciplines within provider experience (provider call center, pricing, provider demographics); or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experience:

• Collaboration and communication skills at all levels (written/verbal) with key partners and leaders such as Business Partners, Operations, IT, Change Management, and others as needed.

• Provider contracting experience and/or process understanding.

• Experience with Microsoft tools such as Excel, PowerPoint, Visio is a plus.

• Ability to create and maintain a product roadmap, prioritizing features, business impact with use of Agile methodology and tools.

• Ability to define product features and user stories, crafting specification that are detailed and clearly articulate design and functionality requirements.

• Identify risks and issues that may impact timeliness and quality.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.