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Specialist Software Engineer – Tech Enablement Team

Job Posting Title : Specialist Software Engineer

Workday Job Profile : Specialist Software Engineer

Department Name: Digital, Technology & Innovation

Role GCF: 5

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

As a Specialist Software Engineer, you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will be responsible for deploying complex software applications. You will work closely with the business to implement high-quality and scalable solutions.

Roles & Responsibilities:

• Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs.

• Lead the day-to-day operations and maintenance of Pharmacovigilance (PV) systems.

• Find opportunities for automation and process improvements within the Safety ecosystem,

• Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems Change Control and GxP validation process,

• Part of project/product team, willing to jump in and do programming/code-reviews etc. based on demands. Hands on programming (SQL/Scripts) is expected.

• Work closely with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines,

• Stay updated on industry trends, emerging trends and standard processes for PV systems. 

• Responsible for supporting and leading technical root cause analysis and works with vendors to resolve PV systems related issues

• Responsible for improving performance by coaching, mentorship, and training to develop both technical and professional skills within the team

• Support audits and regulatory inspections.

Basic Qualifications and Experience:

• Master’s degree with 4 - 6 years of experience in software development 

OR 

• Bachelor’s degree with 6 - 8 years of experience in software development  

OR 

• Diploma with 10 - 12 years of experience in software development 

Functional Skills:

Must-Have Skills:

• Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL. 

• Knowledge of reporting tools such as Tableau, Cognos, Business Objects.

• Experienced in one or more general programming languages, including but not limited to: Java or Python. 

• Excellent problem-solving skills and a commitment to resolving challenges.  

• Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. 

• Experienced in SDLC, including requirements, design, testing, data analysis, change control.  

• Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.  

• An ongoing commitment to learning and staying at the forefront of AI/ML advancements.  

• Outstanding ability to explain technical concepts to non-technical clients.

Good-to-Have Skills:

• Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL

• Knowledge of API integrations such as MuleSoft

• Familiar with the ITIL framework

• Solid understanding of using one or more general programming languages, including but not limited to: Java or Python

• Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients

• Sharp learning agility, problem solving and analytical thinking

• Experienced in managing GxP systems and implementing GxP projects

• Extensive expertise in SDLC, including requirements, design, testing, data analysis, change control

Professional Certifications:

• Certified SAFe® Agile Software Engineer 

Soft Skills:

• Strong verbal and written communication skills 

• Excellent analytical and problem-solving skills 

• Ability to work effectively with global, virtual teams 

• High degree of initiative and self-motivation 

• Ability to deal with ambiguity and prioritize

• Team-oriented, with a focus on achieving team goals 

• Ability to influence and drive to an intended outcome 

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.