Job Information
AT&T LEAD - Change Management & Organizational Learning in Hyderabad, India
Job Description:
Key Roles and Responsibilities: This role works closely with the business leaders, SMEs, and HR to define the IDC's Team Culture and People Capabilities that are both holistic & role based.
Develop a shared vision and strategy of the IDC's Learning Culture in partnership with the business leaders.
Develop an organizational learning framework to build capabilities to prepare, support and enable the IDC change initiatives.
Develop Learning Strategies for the cultural assimilation of existing and new team members as the IDC ramps-up to 3,500 till the end of 2025.
Develop a holistic employee engagement plan based on the organizational learning framework:
Onboarding and new hire program
Career Development program
Ongoing training
Leadership development programs
Coaching and mentoring Programs
Employee feedback and satisfaction
IDC Learning Academy responsibilities:
Identify training needs based on skill gap analysis for the skill clusters. Identify and understand the capabilities to make IDC future-ready and develop employee skills to drive business results.
Create and develop learning strategies and programs for both behavior and environment change for Individual Contributors, Supervisory level 1 and 2, leaders and the whole team to fill the skill and knowledge gaps identified.
In partnership with the SMEs create relevant courses and hands-on assignments to achieve the skill levels identified.
Curate the PLE programs that are relevant and useful to the team and skills identified.
Formalize strategies to set agreed and relevant benchmarks and assessments for the courses and programs in each of the learning paths identified.
Implement coaching sessions and mentorship programs to establish a culture of continuous learning and enable change.
Partner with the AT&T University Team to implement various learning projects identified.
As part of learning path operations excellence:
Monitor, measure, analyze, and validate the value and the success of the learning programs to business leaders
Ensure continuous improvement of the learning programs.
Identify effective learning methods like community learning/virtual learning and implement the best learning methods to achieve the goals of IDC Learning Academy.
Experience: Typically requires 10 or more years of experience.
Supervisory: No
Weekly Hours:
40
Time Type:
Regular
Location:
Bangalore, Karnataka, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
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