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Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.

Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy team members to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. We are looking for seasoned engineers with a strong passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are seeking a Program Manager to lead Sustaining Qualification initiatives for our qualification and testing teams for Rack Manager and Chassis Manager. You will partner with Azure Engineering teams across Microsoft as well as suppliers and technology partners to establish, develop and optimize processes, frameworks and infrastructure to scale and grow our Sustaining Qualification capabilities, while supporting and improving day-to-day execution of Sustaining Qualification activities.

Successful candidate will have experience with firmware and hardware qualification and test methodology, as well as experience running sustaining qual operations, establishing operational processes and collecting, organizing and using data to drive improvements in qualification service.

Come join this exciting and growing team on our monumental evolution of Microsoft Azure cloud hardware infrastructure! 

#azurehwjobs #CAASE #SCHIE

Responsibilities

• Act as the program manager for Sustaining Qualification team focusing on Chassis Manager and Rack Manager

• Develop processes and procedures to execute sustaining qual with high standards of service

• Build knowledge and train team members on firmware and hardware sustaining engineering

• Automation engineering: collaborate cross-functionallyto help implement end-to-end automation frameworks to streamline qualification forecasting, intake, setup, execution, and signoff

• Quality as a Service: Maintain and improve operational KPI metrics providing visibility into operations, gaps, and opportunities for optimization

Qualifications

Required Qualifications

• Education: A bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science or related field OR equivalent experience.

• 2+ years experience with cloud product development, integration, and test.

• 5+ years experiencedelivering engineering projects with strong technical management, program management and cross-group collaboration skills.

• Strong expertise in qualification and testing, hardware development lifecycle

• Experience working with internal customers and external vendors

Preferred Qualifications:

• Experience running hardware qualification operations with focus on sustaining qualification

• Excellent skills in cross-functional collaboration including being able to present to and drive consensus with senior leaders

• Experience operating a service for internal customers including ticketing systems, SLAs, escalations

• Strong sense of accountability and ownership, and excellent problem-solving skills

• Experience with test automation, inventory, change procedures, data center operations, and security best practices

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .